I am working on an IP Office 500 v2 8.1 (67) and just got call queuing setup. I have it setup with the calls coming into hunt group A with a single user assigned to it. The group overflows to group B with two users in it. If all three users (both groups) are on the phone, any new calls gets...
I am working with an IP Office 500v2 8.1 (67) setting up queuing. I have most of it setup, but I can't figure out if i can allow a prompt for the user to transfer out of the queue to voicemail. Is that something that I have to use Voicemail Pro for?
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.