Search results for query: *

My customer has a Partner ACS R6.0 with 5 lines. One of the users has an 18D. Sometimes when she dials out, it dials the wrong number. The right number is displayed, but it dials a completely different number. I have replaced the phone-no help. Moved it to a different port in a different module...

I thought so! Thanks for the input!

I just read that if a customer has 3 analog trunks, and a 4-port analog trunk module, you don't have to do anything in the programming. I always thought you had to put the 4th trunk "out-of-service", or assign a different line group ID to it. Have I been wrong all this time? Is there a way to...

The call never forwards out. The extension doesn't ring either. Not sure where it goes. I will check SSA and monitor. Thank u!

Does anybody know how to set up remote call forwarding on IPOffice 500 R8.1 with SIP trunk? Can't get it to work. I've unchecked the inhibit forwarding and transfer, but still doesn't work. When station is forwarded, the caller just hears ringing. Any help is appreciated.

Thanks again, curlycord! You rock!

Is there an analog port on the MICS, or will I need an analog expansion module? All I could see was 2 emergency transfer ports. Thanks!

Thank you, thank you, Brian!

If I change a 2 port fiber card to a 6 port combo card, will my system ID change, or can I wait until they change over to a PRI to install both the DTI card, and 6 port combo card? It's an MICS 6.1. Thanks!

Thanks everyone for all of your help! NYSTech, I will try the short code!

AACon, thanks for the math lesson. Don't know what I was thinking! I obviously wasn't...thanks again!

Janni78, they don't have twinning, but yes it is on transferred calls, and forwarded calls

I have a customer that has an IP Office 406 that was upgraded from a 4 to a 5. Since doing this, when a person calls in, and it is transferred to an outside number (trunk to trunk) the calling party's caller ID is not showing up. It shows the company's caller ID. They said it used to work. Any...

Okay, thanks! I thought 7.0(5) would be a newer release than 7.0(36).

I have a customer that has a problem with their SD card, so I need to swap it out. They have a 7.0(5), but the only manager software I can find is 7.0(36).I need to reformat the card because I got it with a 9.1 on it. Thanks for any help!

Thanks so much, allworxguy! so, it is similar to ARS. I really appreciate the info! wish me luck!

Thanks, curlycord, but I already read it. It still doesn't explain what destination codes are. Thanks again!

I've never programmed a PRI on a Nortel MICS before. I am very confused about destination codes. Are they similar to ARS? I'm not sure what to enter in the system. Any help would be greatly appreciated! Thanks!

Doubt it, but I'll sure try! Thanks again!

So, would the customer have to purchase 2 upgrade cards? I believe the NVRAM is at an 02. Thanks,Brian!