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Good afternoon. I have a new error that I've never encountered. We have a batch from Saturday night that won't go through. I tried changing the batch number as we have had issues with that in the past but that didn't help. When I look at the batch that hasn't been transferred the settlement...

We had a power outage that caused the system to go into redundancy. They were able to process transactions and get everything working and the system has been put back into normal operation. However I cannot get to the sales reports from Saturday and Sunday. I did a regrind on the sub directories...

TobeThor, The unit was purchased brand new 2 years ago. It was used for 3 months. It was then shut down and put into storage as a backup unit. I personally did it so I know it was done and stored correctly. I plugged it in yesterday and get a black screen. How can a power supply be bad that...

I'm having issues with an Aloha Radiant P1515 Terminal. The power light on the bottom is green but the status light is red. When you unplug it and plug it back in the screen flashes but does not come on and the fans are not kicking on. I tried connecting an external monitor but still nothing...

I'm having trouble with one of my sites running EOD. It looks like EOD completes because the terminals show the correct DOB but when you go to the back office and try to run a sales summary from last night it isn't an option. I checked the \aloha directory and the dated folder for last night is...

Coorsman, I've gone through all of those steps and there is still an error when it tries to grind the combined trans.log file. I really don't want to have to send this file over to the the local Aloha support guys. We were able to piece most the day back together so it's not a huge deal, but...

I am running Aloha 6.5.23 and had a power outage yesterday. There was an error when the system came back up with the trans.log. I ran the fixlog app on the data but it still had problems. I ran the fixlog with the debug feature and it has to do with someone being clocked in more than 10 times. I...