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  1. RedRookie

    ESN issue: not able to call any NPA 1313

    See below. thanks NPA 1313 RLI 500 DENY 976 SDRR DENY CODES = 1 ITEI NONE NPA 1804 RLI 500 DENY 976 SDRR DENY CODES = 1 ITEI NONE
  2. RedRookie

    ESN issue: not able to call any NPA 1313

    Hello, PBX-CS1K is set-up NPA-1313 and NPA-1804 with the same RLI. Issue: Area code 313 is not sending number 9 to dial out Please advise where to insert 9 for NPA 1313 w/out affecting NPA-1804 since its working Much appreciated any input. thanks See below trace: NPA:1313 TERM TN 195 23...
  3. RedRookie

    new NPA 437 not working as local but can be dialled as LD +1

    thanks to all responses. I engaged our vendor support provider and was told something is missing in steering codes. The issue has been resolved since tho if someone can please let me know the overlay load to print steering codes. thanks again.
  4. RedRookie

    new NPA 437 not working as local but can be dialled as LD +1

    Nope, they use different RLI. The big thing bother's me is that it gives fast tone right away after dialling the 3-digit 943, it wouldn't even let me finish to dial the 11-digit (9-included).
  5. RedRookie

    new NPA 437 not working as local but can be dialled as LD +1

    I'm getting rls and try again if dialled as local
  6. RedRookie

    new NPA 437 not working as local but can be dialled as LD +1

    I didn't set-up our ESN but simply copied and follow existing NPA's.
  7. RedRookie

    new NPA 437 not working as local but can be dialled as LD +1

    yes, I'm from Canada and we follow North America numbering plan. 647 and 1647 both are set-up as NPA's. I copied and set-up 437 and 1437 both as NPA's as well. but I'm getting fast busy if I dial as local.
  8. RedRookie

    new NPA 437 not working as local but can be dialled as LD +1

    437 is a new area code. I checked and compared existing area code 647 that was added 2-years ago and it was set-up as NPA. I added 437 as NPA and set-up exactly the same as 647, but works only if I dialled as LD ( 91-437-xxx-yyyy). Dialling local 9-437-xxx-yyyy gets fast busy tone right away...
  9. RedRookie

    new NPA 437 not working as local but can be dialled as LD +1

    thread798-1616310 I checked and compare with existing NPA`s and FCAS and all seems identical in config set-up. Issue: Dialling local 9+43 gives fast busy right away. but dialling LD 91+437xxxyyyy gets thru w/out issue. Obviously, I`m missing parameters to check . Please help and thanks - going...
  10. RedRookie

    MG Card question

    thanks guys, maybe last question about MG card,,,what is the function of 2nd DB? and/or the purpose of these ports? --sorry, it's kinda above my level. --the reason I'm asking these question is to find out the release version / software of each card to amke sure our phone are up to date and have...
  11. RedRookie

    MG Card question

    Hello, Please let me know what DBL1 and DBL2 means and why some sites does not have DBL2 info. IPMG TYPE CSP/SW MSP APP FPGA BOOT DBL1 DBL2 0 0 MGC AP02 AB01 AA08 AA16 AP01 DSP1AB03 DSP2AB03 0 1 MGC AP02 AB01 AA08 AA16 AP01 DSP1AB03 DSP2AB03 16 0 MGC AP02 AB01 AA08 AA16...
  12. RedRookie

    Unable to see DCH MSGI/MSGO messages in TTY-Terminal

    A+--works great ..coffee on the way..thanks very much and have a great weekend
  13. RedRookie

    Unable to see DCH MSGI/MSGO messages in TTY-Terminal

    Hello, I turned on the DCH MSGI/MSGO but still unable to see the messages. Am I missing something?..thanks in advance. see below .stat mon 119 TRACE OUTPUT DCH LOG : OFF DCH TTY : OFF ACTIVE TRACES DCH 068 BKUP 069 : MSGI ( LEVEL 0 ) MSG = PRIM ALER PROC PROG STP CON CONA...
  14. RedRookie

    How to reset/enable MSDL and TMDI card?

    How to reset/enable MSDL and TMDI card?
  15. RedRookie

    How to reset/register back SMG

    How to reset/register back SMG
  16. RedRookie

    Corporate name on the hardphone display

    thanks but I don't know the level 2 password....I guess I need to engage my vendor to have it change--$$$. oh well...much appreciated the input.thanks.
  17. RedRookie

    Corporate name on the hardphone display

    i tried--and it skips..do I need the 2nd level password?
  18. RedRookie

    Corporate name on the hardphone display

    How do I change the Company name displayed on every phone? I'm not sure if this is a global setting---your help is much appreciated. thanks
  19. RedRookie

    dch monitoring tool

    thanks for the info---will check OTM / TM to have SMTP traps enabled
  20. RedRookie

    dch monitoring tool

    anyone knows a tool or apps that can notify if DCH is down---please advise--it would be greatly appreciated..thanks in advance

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