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  1. rsacorp

    How do I set tabs for legal-numbered headings in Word 2007

    Try the hints listed here: http://www.shaunakelly.com/word/numbering/OutlineNumbering.html RSA Corp - Houston, TX Technical Assistance Center http://www.rsacorp.com
  2. rsacorp

    Excel wierd two cursors appearing

    Make sure the cells aren't merged - I've seen something similar happen in the past, and that was the cause. RSA Corp - Houston, TX Technical Assistance Center http://www.rsacorp.com
  3. rsacorp

    Antivirus for Nokia

    Kaspersky Antivirus (available at download.cnet.com) or Trend Micro (available at http://downloadcenter.trendmicro.com/index.php?clk=tbl&clkval=197&regs=NABU&lang_loc=1 ) are a good start. If you are serious about having AV protection on your phone, plan on paying $30 for the AV solution...
  4. rsacorp

    SBS 2008 Startup Issues - Explorer.exe, Windows Update, etc.

    Have you attempted to boot the server in safe mode? Safe mode disables all services, but you should be able to test MMC and make sure it is working. If not, you've got a corruption issue - plan on testing your hard drives, memory, etc. Mike Molenda - TAC Analyst RSA Corp - Houston, TX...
  5. rsacorp

    OWA always using Self Signed SSL

    If that's the case, I would use the Remove-ExchangeCertificate cmdlet to remove all the certificates, and reinstall your GoDaddy certificate. Just as a precaution, clear your browser cache or use a different browser (Firefox, Safari, Chrome, etc) to test. OWA has a different experience on...
  6. rsacorp

    Changing the Remote domain name

    I reviewed the docs on SBS 2008, and I don't think you will have an impact on re-running the Internet Address Management Wizard and specifying "mail" instead of "remote". Microsoft installed the name "remote" as a convenience, not a requirement. You can also delete the A record in DNS for...
  7. rsacorp

    OWA always using Self Signed SSL

    If you're using Exchange 2007 (part of SBS 2008), then I don't think the enabling process on GoDaddy will work. Per Microsoft, certificates are enabled through the Exchange console rather than IIS. Here's a link to Microsoft's TechNet site that will help...
  8. rsacorp

    Admin and guest policie status says (not applicable)?

    If these options are greyed out, they are most likely managed by a group policy at a higher level. Is the computer part of an Active Directory Domain? If so, have your administrator check the group policy and see if the options are managed remotely. linney is correct - use the sites provided...
  9. rsacorp

    Windows Server 2003: Properly locks MS Office files, but not Adobe .AI

    You might also want to check into a Subversion system - takes a bit to set up, but it offers the same "check-in, check-out" features, and it's free... RSA Corp - Houston, TX Technical Assistance Center http://www.rsacorp.com
  10. rsacorp

    TCP/IP Connectivity Issue

    I read through your post a few times, just to be sure - but it still sounds like a network problem. Here are some ideas - remember, I have no idea what your network looks like: * Isolate the SIP issue - Make sure your SIP phone is updated to the latest firmware. With so many different devices...
  11. rsacorp

    Remote Desktop

    Take a look at your Remote Users group on the Local machine. If you are not running a terminal server, Windows allows one (sometimes two) logins for remote maintenance. If your domain users are logging in, then they were explicitly granted permission; most likely place is the Remote Users...
  12. rsacorp

    Windows Server 2003: Properly locks MS Office files, but not Adobe .AI

    Okay, have a couple of insights: * The file lock on Office files is Office-specific. The reason you get that file lock message is that the OS told Office that it is being used by another process. They are pretty common across the office productivity suites. * Though file locking is universal...
  13. rsacorp

    W2K3 only boots with install disk in drive

    Here's another thing you may want to try - check the BIOS, and make sure you're on the latest version. It's usually the last thing I update unless I have exhausted all other options. If that doesn't work, try resetting the BIOS options to default and work it from there. Best of luck!!! Mike...
  14. rsacorp

    Correct upgrade?

    You're on the right track - I've upgraded a few clients in the past with that path. A couple of notes: * Get the service contract, if only for the updates. The ASA had a problem with ASDM (Cisco's configuration program) with newer versions of Java. Newer firmwares were supposed to fix the...
  15. rsacorp

    Error 623 in Application log:

    You may want to check these tips: http://msexchangeteam.com/archive/2008/05/23/448923.aspx http://blogs.technet.com/exchange/archive/2006/04/19/425722.aspx There may be other entries in the Event Log that may point to a problem. I wouldn't let it "go away" - it will come back, and possible...
  16. rsacorp

    Emergency: How to re-route network through other domain controller?

    Okay, you're in a panic - I'm not sure which server is which... let me try to clean it up: Server A (Andy) is running Win2000, and it crashed. Server B (Brenda) is running Win2003, and is working fine. The network is running at the Win2000 functional level. DNS was running on Andy and...
  17. rsacorp

    Windows XP Tablet PC Edition 2005

    I've upgraded this unit to Vista before - just as simple as any other upgrade. Vista already has the built-in functionality for the tablet interface (MS incorporated the Tablet PC edition into Vista), so you shouldn't have any problems. Just like any other Vista/7 upgrade, be sure to get the...
  18. rsacorp

    How to logoff inactive users from domain

    There are only two ways I know of: * Enable the screen saver lock through GPO - not really a log off per se, but at least it will lock clients so they won't get easily hacked. * Set login/logff times on user account objects (say, 12:30am to 11:30pm), and then set the following GPO: \Computer...
  19. rsacorp

    Gettting DNS Error Cannot find server during Security Center launch

    The Security Center is trying to connect to McAfee to get the latest updates. If your mother-in-law is only connecting to AOL (I'll assume dial-up), then the only time McAfee can get the updates is when she is online. The DNS error is popping up because there is no connection to the world...
  20. rsacorp

    Rejoined DHCP Error

    Sounds like Windows found a duplicate name on the network. Here's an excellent checklist for you to review: http://www.chicagotech.net/troubleshooting/eveny4321.htm You may want to turn off WINS, if you have it on - name resolution is geared towards DNS these days, with WINS as legacy support...

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