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Hello All, Anyone able to offer any insight on the Desktop version of Avaya Equinox/IX Workplace chronically dropping its connection and reconnecting randomly? In our infrastructure, I know when we have it on, and someone enables a VPN client for other purposes, the Equinox client briefly...

Excellent! We'll give that a try and let you know. Thanks!!

Run a full-sync between and SMGR. You don’t need to make changes in the CM for type from 96x1 to 96x1SIP as soon as you add CM endpoint profile in SMGR it will push it to CM adding user extension and map OPS automatically. This is considering your CM & SMGR are synced." So, what you're saying...

Hi All! I am having two issues that came up when I took an extension number from my CM > Created an ASM Profile for it in User Management > Then went back to the CM and changed the ext from a 9641 type to a 9641-SIP. Issue #1: No Caller ID's are appearing on any Inbound calls on the phone...

@Kyle555: Those are VERY important factors to consider and make sure are carefully addressed. Thank you!

Excellent. Thank you! I don't suppose anyone has a link to the Avaya documentation regarding this? I'll get to searching asap. Thank you again!

Can anyone offer any insight on registering G450 Media Gateways to a Core CM internationally? What are the concerns with having a branch office location in another country with a G450 registered back to a CM? Is there any documentation that would support the design for this? Example: Can a...

Thanks All! Turns out that there was an incorrect parameter in the SBC Configuration. This was corrected and all's well now. Thanks again!!

Hi all, I am searching for a thread that would explain the basics of Avaya Equinox. Basically, answering the questions: If it works 'On-net'/inside the company network, is it 'supposed' to work 'Off-net' as well? Can I take it outdoors with my cell phone and have it work seamlessly? If so...

Follow up Reply: After reviewing this issue further, it turns out that the application is functioning slowly for 'every' action performed. Not just a directory search, but other items like just logging in, or, transferring a call. The Windows circular icon just spins in place while the...

I'm gather the history intel on this currently. It seems that this platform is using an LDAP source. Along with this, I believe the destination workstations are located quite far geographically from the One-X Server. And the One X is located just as far from the LADP. Plus, this was an...

Hi All, Inquiring on any possible reasons why Avaya One-X attendant's phone book directory search would take a somewhat notably long time to produce search results? (Approx: 3-4 seconds in result time) Not familiar with 'attendant. And just looking into an issue that is currently in...

Thank you very much!! That’s perfect!! Very much Appreciated!!

Well, in determining the requirements for qos in a site that will be voip, i can only assume that there’s a measurement factor to address to make sure the users onsite have enough bandwidth for concurrent calls over an mpls circuit. My question is coming from seeing the discussion I was...

Hi all, I was part of an email string where the parties were discussing the level of Verizon Gold Car Service. For a team of 25-30 users, the requested was: 'MPLS circuits should indicate Gold Car value of 2 Mbps.' In reading the string, I never understood the method by which a service level...

Thank you very much!

Hello All, I'm looking at integrating a new site into our core CM. I have the list of DID's to migrate over, but I'd like to know how can I determine what available range I can use for a 5 digit dial plan? Meaning, If I wanted to add these DID's with a lead digit of 4xxxx, for internal...

Btw: Got it resolved. It was in fact the Date/Time setting that was off. And performing the replication will not affect service. Thanks!!!

To jimbojimbo. Following up on this thread. To answer your questions: 1. Are both SMGRs at the exact same release level? If not then no Geo-Redundancy. - Yes. Both are the exact same release. 2. Do you have DNS which will allow you to resolve from both SMGRs? If you have any capital...

Wow. Looks like I have quite a bit to look at and validate. Thank you! This is great info that will help me determine the root of the issue and why it's in its current state.