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Have a Client 9.5R switch that has all of its resources used for some reason. What is happening is we can't login from any method - IP over their lan via ASA - remove over their inads # or even via their local terminal. the terminal won't show a login prompt - even after terminal reset ... the...

DOes anyone know the manufacturer & part # for the dual power supplies used in the S3400 MSS-HA - Comcode is 700349525 of the MSS? These 2 PS are not the one that are stacked on top of each other but they are side by side. Avaya doesn't seem to be able to provide even a comcode for this PS.

Has anyone seen or loaded the new R5.1.58 Intuity Messaging SW yet? It is suppposed to have been released recently.

Here is the problem in detail I am getting with trying to setup the modem for remote console connectivity via ASA. Page 34 of the Avaya CMS Installation manual for configuring the remote modem shows - after temporarily setting the DIP switches for programming the modem to 1-3-7-8 down on the...

Looking for ideas on why I can't dial into our new CMS server (Sun netra 2100). The factory supplied DB9 connector are installed correctly on the Netra and the DB25 connector on the Sportster 33.6 and the factory CAT5 cable is connected to the DB9 & DB25. Remote Avaya Site Admin software...

Here is the problem in detail I am getting with trying to setup the modem for remote console connectivity via ASA. Page 34 of the CMS Install manual shows - after setting the DIP switches to 1-3-7-8 down on the 33.6 Sportster - run this command line. /cms/install/bin/abcadm -r ttyb Running...

Have a Netra 210 server running Avaya CMS software and we redirected the local console to the remote console and now can't dial into the remote console. So we are "locked out" and need help with any tips on how to reset the remote console or the server back to the local console. Rebooting...

Looking for ideas on why I can't dial into our new CMS server (Sun netra 2100) - remotely thru ASA. Running R3-V13 CMS software - just did a fresh install of the CMS software - install went perfect. The factory supplied DB9 connector are installed correctly on the Netra and the DB25 connector...

We need to setup the # of agents - supervisors - enable features etc. ... only can do that thru the auth_set command.

Have a CMS server (Sun Netra 210) that crashed and we had to replace the drives. Reloaded V13 and applied the V13.1 patch but realized we lost the license file during the hard drive crash. This switch hasn't been on Avaya maintenance for 2 years so Avaya is giving us the runaround on setting up...

The IP600/G600 rack mount cabinets can be using in place of a CSI Prologix cabinet. Very cool install instead of the old wall mount cabs. Have a few setup even with multiple cabs. Always running TN2402s - not TN798Bs - but they might work also.

Have a good one for some of this forum's Intuity techs. Have a client that their old Intuity crashed at their hotel. Have a MAP5P -V3 replacement and they were using the Homesco R5 Call Actg Software. The latest SW CD - R5.1.56 didn't have the Homesco SW on it so we did a clean SW install using...

What is the best and least expensive component to monitor alarms on our Octel VMs? Have a few that we are setting up and need to monitor them. AlarmTraq orOMNITRONIX SL81 or another?

Have a customer with a remote 4000IP - RLM for Definity. They closed a main branch and agent's remote home office that this 4000 was connected to their Definity and now they want us to set it up for a remote office on their Meridan switch at their main corporate location. The 4000 IP needs to...

GForce9 Yes - we are looking for a MCK6000 remote - out of service - no warranty.

Does anyone know the latest 2007 or 2008 version of the CVLAN software integration? Have a customer telling us Avaya says they need to upgrade to "Mode 8" - I think Mode 6 is the latest and feel Avaya might be using its marketing skills on this customer?

Has anyone figured out how to run the 96XX IP phones on IPO? Will they run on 4.2? Even if they aren't supported by Avaya - we would like to test them in our lab and use them in our office if there is any way possible.

Have a S8100 test switch w/ TN2314 processor w/ SW load CM1.3. I am trying to remember the steps to upgrade the TN2314 to CM2 but haven't done one since 2004 and don't remember the steps. I have both the orange card and the CM2 CD and have tried upgrading with the upgrade card but found it...

RP - thanks - The only problem is they only have the New Connection Wizard for WIN 95 & WIN2000 - none for XP and it is a bit different. I get to login but the docs show I have to login with rasaccess but don't have the default PWD. I have the switch login/PWD but not the Ras....

Has to be Port 23 as that is the port setup on their S8100 - TN2314 Processor for IP