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@whykap and gnrslash4life No, we never used Jabber, so I'm thinking they never had the this ability and people only thought they did. Thanks for your answers. Dale

Hello, We have a CUCM using ESIP trunks. When it was installed it we were on version 8.6. We recently upgraded to version 10.5. We have users in one group who occasionally work from home, using Remote Destination to ring their cell phones. They swear on a stack of Bibles that before the...

Thanks whykap My manager, who worked with TAC asked me to look into it. I agree that TAC would probably be able to answer the question if anyone could. We've had minor problems but this is the worst we've had in at least six months. I wouldn't know what hardware it's on. I'm a "converted"...

Cisco Unified CM Administration -- System version: 8.6.2.20000-2 We have a CUCM with a Publisher and two Subscribers in Dallas, TX and two Subscribers in Virginia. Around 3,200 phones and about 110 sites. Last Thursday the Dallas location equipment stopped selecting eSIP trunks and started...

@ whykap Thanks. That's what I suspected.

System version: 8.6.2.20000-2 Hello, We moved from Nortel to Cisco about 1 1/2 years ago. Some of the Nortel phones allowed users to program a speed dial number to (for example) John Smith 555-555-5555. When John Smith would call in from that number the phone would display his name based on...

Thanks "whykap" I've read everything I could find. I even have this set-up on a system in New York, that is working, that I've used to compare it. My problem is this is in Boston and I'm Dallas and it's like pulling teeth from a giraffe to get anyone to test it for me. I found a 7911 phone I...

System version: 8.6.2.20000-2 Hello, I'm trying to program door phone as a hot line to several phones. I've tried to follow all the instructions I can find, but still no luck. I can call the hunt group pilot number and that works, but I can't get the hotdial to ring when the handset is...

In the bigger cities you can break in on "conversion" jobs. (For example: switching from Nortel to Cisco.) Unfortunately even these jobs seem to "want" some Cisco experience or training. Which is where things get weird. Most want you have a CCNA (at least). But when you are just breaking...

Thanks again, "MitelInMyBlood": Work wants us to start with the basic stuff first. So I guess they're sending me to ICND1. I'll print this out for the future.

@tdmneil "But that's just my opinion - cisco is pretty much the biggest PBX vendor in the World now, so they must be doing something right!" Maybe, but I'm hearing a constant stream of complaints from the offices we cut over from Nortel and Avaya to Cisco, that the Cisco doesn't have the...

Thanks "madwok

Hello, For the last 25 years I've been a Nortel PBX (and some Norstar, BCM, etc.) tech. (And for the last four years, Avaya IP Office.) The company I'm working for has about a 130 offices and around 4,000 employees and someone at the top decided that they wanted to convert everything to...

Thanks firebird!

I should have asked in the last message. Is there any special login tricks on this machine as compared to the bigger Option switches? Thanks.

While booting up. "Corporate Files Not Found" Is this message as ominous as it sounds? Does anyone know what it means? Thanks for any answers or comments.

Never mind, I was having a late-night brain-fart. Sorry.

Maybe I'm extra dense this morning, but I can't find it on the Nortel.com site or on Avaya's site. Does anyone know how to access Nortel manuals? Thanks for any help or suggestions.

Sorry to keep asking these idiot questions but can someone tell me what steps are needed to set up Group Paging on an IP Office (500, version 6)? I'm digging through the help files and looking on the Internet, and I keep finding information on how many phones can have it on, on a system but not...

IT LIVES! Thanks for all the suggestions. I found a new Mylex, Acceleraid 352 card on eBay for $17 and was able to pick it up in person today. (Only about 9 miles away.) Put it in, enabled the bios and it's up and flying. Thanks DocVic, I'll take your advice on the hard drives. Merry...