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The old versions of IP Office (403, 406, 412) did have the ability to have 4412's and 4424's as digital telephones. If they are plugged into an IP switch you may be dealing with and IP Office.

Anyone know how to totally clear back to factory specs? Purchased replacement system but has old client info. Want to start fresh. Also, anyone have a copy of the Merlin Messaging system admin to download?

Have a Legend R7.0. Had thunderstorm last night and now the processor has a small blinking "D". No lights on any phones. Do I have a bad power or bad processor?

When trying to retrieve vm's we get a ring then beep,when sending caller to someones vm we get continuios ringing.Have turned off audix waited and turned back on,help's for a few hours.What should I check? since I started typing this forum my co worker gave me this info displayed on the...

We have gone thru the mailboxes that should have been deleted and we feel we are up to date. re booting seems to help for a short time (a day) I have never connected anything we a null modem,can you explain more? I have found a relacement mermail,my question is can i take the information...

We have a 4 port merlin mail standalone unit,when someone call's and tries to leave a message they get a message saying there is no message space available.I checked the class of service for these users and they are a 10,this problem does not seem to be with any specific user but more system...

Thank you for the response,we have decided to use a main #and have our provider pass these digits.

once you assign a pool to a phone,go to centralized programming choose the pool button,toggle thru your choices to auto line select and select the pool button. Have you tried removing the auto dial button and reinstalling?

Thanks for the response,but there are no dashes or widcards in the string of digits.

The PRI info is as follows: Slot 3 Switch: Legend-PBX Point to Point Slot 7 Switch: DMS100 System: By Extension Base #: B Chan Group 1 Slot 7 NetwkServ Call by Call Incoming Routing By Dial Plan Channel ID 23 Down to 1 Line 833 - 855 Phone #: Number to Send: B Chan Gr 80...

I set up base # 651-289-5+ext (680-699) dialed my cell and the caller id on cell say's 6512680

Thanks for your reply. Tried base # plus ext (ie 6512895XXX) but when dialing to my cell I am missing the 8 and 9. Any help?

We have a 100d card setup as a pri with 23 channels plus 1 d channel,we do not want to show a main # the provider has set us up with ansi we would like the outbound caller id to show each persons d.i.d is this possible,

We have 2 qcc operators, when ext 100 puts on position busy ext 104 rings only twice then goes back to ext 100, we have one pots line and 23 channels in the 70 pool. Any thoughts on what i'm missing in programming? thanx

you can try auto line select under cntr programming **touch the sa buttons in the order you want to use them then **

I have 2 seperate problems. one involves a magix r1, when the main console uses position busy calls go to our 2nd console just fine she parks the call but next incoming call does not ring her it goes to main console instead.Almost like it shows her as busy Next problem is on legend 6.0 main...

Is ext 3400 in cover path 30 and if so does ext 3400 have a class of service of 15 which is for AA1 the calls coming in will follow the lowest logical ID being the console is the lowest

how many digits are you being sent (ie 5811 or 811), can you dial it internally.

I replaced the 100r board this morning and everything works just fine, thank you for the responses. Jim

Thank you for the response, I have a 100R INA board coming tommorrow,one of my concerns is that i dont think i am hitting the t-1 card (ie)amber light on the old 100d cards showing in use or is the card just fried. We are using the csu part of the card,if i look under lines/trunks it says csu...