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  1. drsmith45

    Installing Audio codes Mediant for Skype in China

    has anyone installed a Mediant 1000 in China ? if you have could you please pass along your config please ? we can not dial out, we are not sending the +86 as the Telco will not accept it they are not clear on what they need to see any help is appreciated !
  2. drsmith45

    Auto Answer permanently Enabled

    Have you changed the cos of the hotdesk phones to a unused one ? just as a test to see if it goes away we had something like this and changing the COS did the trick
  3. drsmith45

    Sip trunking 3300 to a Cisco CCM

    Hello swinstation below is from the Cisco web site it is called P-Asserted-Identity that we turned off so the Call manager would not reject our call because it thought we wanted to change the codec and make call uncompressed New SIP trunk enhancements increase...
  4. drsmith45

    Sip trunking 3300 to a Cisco CCM

    Hello swinstation the option is in the cisco call manager for sip trunks , the issue was when the mitel users dialed a cisco extension and the call rerouted to the unity voice mail we got a fast busy unchecking asserted identity fixed it
  5. drsmith45

    Sip trunking 3300 to a Cisco CCM

    the issue was resolved by unchecking the “Asserted Identity” field on the SIP trunk page. on the CCM calls now reroute correctly to the users greeting instead of being dropped because of no reply from the Mitel 3300 Thanks to all the replies
  6. drsmith45

    3300: SIP trunking: Out of service message on last number redial

    Does the Issue happen when you program the system speed call on a unused key as a speed dial key ? in System options what do you have as your source for last number redial ?
  7. drsmith45

    Sip trunking 3300 to a Cisco CCM

    Thank you for your response , I believe you on the hours for trouble shooting the Sip protocol seems to change for every Vendor on their new release I have the Network element assignment set for zone 1 which then is grayed out in the Sip peer form from every thing that I can see in...
  8. drsmith45

    Codec on SIP trunk calls

    My apologies I did not mean to start a new thread in Frenchy1986's post started a new one
  9. drsmith45

    Sip trunking 3300 to a Cisco CCM

    Hello Everyone, we have a Mitel 3300 MCD 4.0 connected to a Cisco Call manager using SIP trunks everything works good except when you dial a Cisco extension that routes the Unity voice mail system the call gets rejected because of the G729 codec used by the 3300in the Sip profile I have...
  10. drsmith45

    Codec on SIP trunk calls

    Hello Everyone, we have a Mitel 3300 MCD 4.0 connected to a Cisco Call manager using SIP trunks everything works good except when you dial a Cisco extension that routes the Unity voice mail system the call gets rejected because of the G729 codec used by the 3300 in the Sip profile I have...
  11. drsmith45

    Eman/Ops element IP change

    we use Eman/OPS Manager we have a 3300 that we need to change the IP address because of a move I thought the way to change the ip address was change it in the 3300 reboot , delete the element in Enterprise manager (do not sync) add the element back with the new ip address and subnet same...
  12. drsmith45

    Cisco CM sip trunked to a 3300 issue

    Hi Supernova Thank you for the reply I turn on dpnss/qsig diversion still the same result calling a Cisco extension after their no answer timer - rings of 8 busy signal and their extension number busy on the Mitel display if you set the cisco phone to call forward always to the pilot number...
  13. drsmith45

    Call Manager sip trunked to a Mitel 3300 Issue

    Hello Everyone, we are connecting a 3300 to a Cisco Call Manager with sip trunking we are following the guidelines from the Mitel Interop and the Cisco document everything is working good but when you call a Cisco extension from a Mitel phone , after the 8 rings when it is rerouting to the...
  14. drsmith45

    Cisco CM sip trunked to a 3300 issue

    Hello Everyone, we are connecting a 3300 to a Cisco Call Manager with sip trunking we are following the guidelines from the Mitel Interop and the Cisco document everything is working good but when you call a Cisco extension from a Mitel phone , after the 8 rings when it is rerouting to the...
  15. drsmith45

    3300 Mitel SIP connection to Cisco Call Manager

    I would look also in DHCP Static IP form for the consoles and check if they have any firewalls turn on at the four PC's is the Cisco call manager a cluster element ? If the 3300 ICP is part of a cluster, any IP Console must be assigned a Static IP Address.
  16. drsmith45

    France E-1 on a 3300

    Hello everyone Thanks for your feedback we got it working by bypassing the block the France telcom had on the wall and used a RJ45 and terminated the recieve on pins 1 and 2 and transmit on pins 4 and 5 it ended up being a regular E-1 DASS
  17. drsmith45

    France E-1 on a 3300

    Hi Tipeter, Thanks for the reply we used a straight thru cable first to use pins 1 & 2 4 & 5 and then with a coupler and then a crossover cable to flip 1 & 2 with 4 & 5 also used the LT and NT to software wise flip the pairs you would think with the straight and the cross over we would...
  18. drsmith45

    France E-1 on a 3300

    Hello Everyone, we are installing a 3300 in Our Osny France Office , they have 2 E-1 's on their current Northern Matra PBX before the cutover we tried after hours to test a E-1 on the embedded trunk module on the 3300 first we tried it as a Euro standard ISDN and used a straight thru cable...
  19. drsmith45

    Ops client not launching

    Hello Everyone, Thank you very much for your Help it ended up restarting and starting services for Enterprise manager em/mns
  20. drsmith45

    Ops client not launching

    Hello Paterson, thanks for your reply we can launch Enterprise Manager and we click on configuration and then Ops manager when we get the error

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