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Thanks, I'll give that a try.

4 Sets have line appearance, appear and ring. Prime set none on lines. Lines are set to ring 3 times then go to auto attendant. Auto attendant has option 1 to go to hunt group which has the above 4 phones in it. Hunt group 1--has the above 4 phones as members, no line assignment, mode is...

I know this is not the perfect way to program a hunt group but the customer wanted line appearances. I had a cics with 7.0 in the office so I tested it before I went on site and it worked. I had line appearances on 4 phones and they would ring 3 times, if no answer calls would go to the auto...

Yes, did FDL on TMDI and D Channel

I have a Opt 11 that has a TMDI card connected to an Avaya communications manager that is used for another office. The Nortel TMDI was in a constant state of self testing and getting TMDI 300 error messages against the d-channel, sys dsbl, fatal error. The card failed a self test so I replaced...

Thanks, I'll give it a try today.

I have a customer who has a BCM 400 and doesn't know the vm admin password to change names, reset mailbox passwords, etc. is there a way to reset it to the default password like you can do with a call pilot hooked up to a mics/cics using feature 985?

Tried that phantom, calls gets bounced to the operator.

I'm trying to set up DISA so a remote site can access paging at the main site, ACDN's do not work due to some trunk to trunk restriction (calls get bounced to 0) I have set up an analog port, CLS has MNL and FTR has hot d 2, then the 2 digit paging ACOD and when I call the DID it just rings no...

I have a customer who is in the process of getting rid of the option 61 they have in the next year and they want to access the paging from another site via a DID. So far I have tried, acdn-ncfw to paging access code. Incoming digit conversion of DID to paging access code. Incoming digit...

Thanks, I'll try both suggestions.

I have a customer with a BCM 50 and they have a greeting and the home menu in the CCR tree recorded. When you call in you get the greeting but before the home menu plays you get a canned message that says, if your calling from a touch tone phone press 1, if your calling from a rotary phone...

Also when programming the d-channel for ISGF a prompt comes up for PR_TRIGS, some of the info I found on this says to use div 3 1, cng 3 1, con 3 1 and ctr2 3 1, others say div 2 3, cng 2 3 and ctr2 1 1. How do I find out how to program this.

OK, I outed the PRI trunks, the route and the d-channel at the main site and rebuilt them, changed the IFC to ISGF. You can dial a 4 digit extension from the remote site (now an Avaya IP office) and get an extension at the main site or another remote site, other sites can 4 digit dial the IP...

I have a customer who has a 3 cabinet opt. 11 CS1000 at the main site, all dial tone comes from here. They have an opt. 11 CS1000 cabinet at 4 other sites. All have PRI tie lines between them with SL1 interface. 1 of the sites is changing to an IP office and we want to use the existing PRI to...

Digital (PRI) using LDTA would be on the analog port connected to the bells, correct?

I have a customer with an Opt 11 with a console that has a nit dn that goes to a 2616 phone next to it. They will cfw that phone to other phones if the operator is gone or to an analog port dn which is connected to 4 bells. The problem is when it is cfw to the analog port it works most of the...

Thanks, I'll replace the system monitor 1st and go from there.

The rectifier is a MFA 150, the guy just sent me a pic and the volt reading is between 55.2 and 54.7 now. Can the power adjustments on the rectifier just be tweaked or can it still be the system monitor causing this.

I have a customer who has an opt 51, the breakers on the bottom/back of the cabinet trip almost every day. Sometimes you can just reset the breakers and the switch comes back up, other times you have to power off/on the rectifier first before the PBX breakers can be reset. They are saying the...