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To block the outgoing calls after user finishes his alocated amount need to enable something in Avaya CM Call Billing software able to send a string to Avaya CM,is any modification is required in CM programming. Pls suggest

Dear All, Is there a possibilty in R 4.0 we have 5 extns in a group, group number is 520, when call comes to 520, all the extns in that group ring simultaneously how to enable this pls guide me Thanks

Dear All, We have IPO 412(3.1-56),we cannt make internal autocall back on Busy Extns from analog to analog telephone sets. Is there any workaround for this, i tryed all the options which is there in manual no luck. Pls can anybody help. Regards

Happy Chritsmas & Very happy new year to all tek-tippers, Thanks to all for help & usefull tips. Best Regards

Dear Friends, We have 4 CLAN in 2- G650 Cabinet,two are in Cabinet A & other two in Cabinet B, recntly we had a problem 3 CLAN cards are showing Ou-Of-Service only one Clan Is In-service, we tryed pulling out & put it back the card still the problem was same , finaly we did reset system then...

We have S8500 at HQ, & recently we got S8300 / G700 for three more branches, when we checked the license it is only opned for LSP not standalone, I am some lot of confusion on LSP, we are conecting only Digital & Analog phones on s8300 / G700. 1.when link goes down weather LSP will take over...

Dear All, What is maximum capacity of VAL Board, How many greetings can be recorderded & the time limit of val board Thanks to all

Dear All, I was looking for adding 1000 nos directory in to CM 4.0 When user wants to dial a external number or extnernal extns he press the dir key on the phone & selects the perticular number & dials, I am failed to get this is anbody point me in wright dorection to do this Thanks

HI ZARBS, Thaks for the input, Pls tell how do you take this aux code report, This aux code report is possible with BCMR or do we need something else Thanks

BCMS 2V4 client not able to connect to server it gives server timed out even we mapped the network drive still i get this error, it is very hard to client to connect to server. Any sugestions highly appriciated Thanks

Thanks iptuser, We donot want to use another PRI card & License we need to utilize what is available at this moment, due to budget constraint. Pls advice me what features we get using H323 Trunks between Avaya & Cisco so that i can speak to both the vendors to accomidate the same Thanks

Dear All, We are Planning to integrate with Avaya Communication Manger 4.0 & Call Manger 5.1 using h323 Trunks between two. I am wondering waht features we get out of this integration. Both the vendors are pointing each other that does not work with Avaya, & Vice vers. Can any body list out...

we have new 3560 switch & configured for VLAN, the strange issue is in a day the switch reboots automaticlay tow / three times. is anybody found this problem this known issue with 3560 or any configuration issue Pls advice Thanks

Dear All, We have around 13 9650 IP Phones installed with S8500/G650 MG CM Rel 4.0. we have some audio issues with phones, when recive a call it is sounding like they are talking on Loud speaker, in earphone. this is know issue or any configuration issue. what needs to be done in config to...

Thanks dwalin Thats did the trick now i am able to login

Dear All, We have S8720 Rel 4.0, our company is merged with another company they have cisco call manger. We need to conect both the system to make extn calls. What info avaya need from Cisco call manger Like Ip address Subnet mask etc. What info we need to give cisco tech Pls advice Thanks

Dear all. We have s8500/g650 with rel 4.0 CM running, & licensed is only opned for BCMS Basic not for elite agents. For all the agents we have 9650 IP Phones. Hunt group is 11 & agent logind ids we created in BCMSvu login as 7011,7012 ... when agent tried to login using *75 11 7011 system...

HI All we have 3 Trunk groups TG 1- ISDN - *81 TAC TG 2 - Analog Lines - *82 TAC TG 3 - GSM Lines - *83 TAC when use tac to dila out analog lines & gsm lines it works fine. ARS code 9 to dial out it gives busy tone & disconects the call. whe we trace the perticular TAC *82 it shows the...

Dear All, i Belivie somebody had done this already, For MS CRM screen popup ( Caller database) on agents PC, Just, CTI link is enough from AES Server or required any middleware for screen popup. Thanks

Dear All. We have a PBX that can provide CTL links to many application, we need to use the CTL link to MS CRM for our customer care department, when call comes in MS CRM will pop up the screen of the caller using the CLI & CTL link of PBX. Pls advice we need inbetween any middleware to do the...