Solved: It seems the problem is now solved. Our PBX provider did some Heavy log file checking, and found out that the SIP provider and PBX were not using the correct RTP port that was just negotiated. They tracked this to a faulty combo card within the PBX and replaced it. It has been working...
Still have a LOT of issues with my pbx even after 8.1 sp 10.
1) When a call i transferred from DECT to 9608 phone, all I get is local echo. Also, this may happen when answering a hunt Group call on the 9608. This happens when answering 30% of the calls. Only way to remedy is to Place the call...
It seems im up to date with the firmwares
8.1 r9
Fw included with the release:
9608 / 9611 Telephone Firmware (Application file) 6.3.1.16_V452
9608 / 9611 / 9621 / 9641 Kernel V13r94
Fw in the phone:
Firmware 6.3116
I want to share some more details on this issue.
1) The problem started after updating the software. If i remember correctly, to 8.1 (85) (current version)
2) The issues are the following:
a) Sometimes (1/10) when I answer the phone (9608 w headset) i hear myself only (local echo). The...
Done deal. 20ms it is. And yes, DECTs and 9608's are on the same hunt Group.
Everything on the pbx wan port has been closed shut also all accounts has new long pw's, all extensions has pw's. Also, sip trunk has password block on out-of-sweden calls.
any more suggestions?
I can add that we have had the sip trunk go through our zyxel zywall, and that that has not been troble free. Last week, our phone tecs rerouted the trunk to go outside the firewall and directly to our wan port. This has lessened the issues, but they are still present. Ill check the framerate...
Fyi: I just noticed that I have recieved some package loss!! on the internal network to the extension that experiences this issue... funky
2014-09-02 13:21:01 46 Extension 300 192.168.0.50 192.168.0.220 4,2%
2014-09-02 13:59:45 86 Extension 300 192.168.0.50 192.168.0.220 7%
I have an issue....
System ip office 8.1 sp 9 (85).
Sometimes (1 out of 10 times) when answering a call, (avaya 9608) I only hear my own voice. I have to put the caller on hold and then bring the caller back in order to hear the caller. The caller hears me all the time.
this is really...
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