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  • Users: Diablo1
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  1. Diablo1

    BCM 4.0 SRG Networked To M1-Sets caught in a boot loop

    Has anyone run into this where an 1140E grabs the latest firmware from the Sig Server operates in Normal mode for about 45sec then reboots then grabs old firmware from the BCM, stays up for 45sec then does it all over again by grabbing firmware from Sig Server. Basically it gets stuck in a...
  2. Diablo1

    FTR 986 problem Trn to Vmail

    Should work. Verify that auto hold is enabled.
  3. Diablo1

    BCM 4.0 Upgrade CDR file to big

    I ran into this so I tried loading svc update 2. Once that was done the upgrade went ahead.
  4. Diablo1

    3.5 - 4.0 Upgrade

    DigitelD...do you know what the bulletin number is so I can look it up?
  5. Diablo1

    Help! Need to get call center reporting working on BCM 400

    Did you purchase & install the Call Ctr Reporting keycode? If that is done print off the Reporting s/w manual and follow the instructions. Make sure the PC being used for reporting is a standalone server. Follow prerequisites in manual to avoid problems.
  6. Diablo1

    3.5 - 4.0 Upgrade

    Anyone encounter problems? My first 3 went fine but since then nothing but problems. Had one where it got hung at 16% on the 3.6-4.0 portion. Had to replace HD. Had another get hung at 33% on the 3.5 -3.6 portion. And most recently had one where I got into the BCM on LAN1 to back it up but...
  7. Diablo1

    Problem with vers 7.0 and ICS

    I believe the NVRAM Cart that holds the s/w card needs to be Rls 2.
  8. Diablo1

    Set displays go dead

    When all else fails try a system reboot. It worked for a co-worker of mine that had this same problem.
  9. Diablo1

    bcm 400 3.7

    Could go IP and use IP Trunks. Could use tie lines.
  10. Diablo1

    BCM 1000 2.5 CAN NOT LOG IN

    Try <IP Address>:6800.
  11. Diablo1

    Problem with file transfer on BCM50

    Do you have the current version of Element Mgr? What rls BCM 50? Is it s/w 2.0? If it's 2.0 and you haven't loaded the new version of Element Mgr, you will not be able to load key codes or patches. Other programming is unaffected.
  12. Diablo1

    Callpilot - General Delivery Box

    Setup & intialized General Delivery box but trying to log in or call it, get recording saying " cannot complete call at this time" Has anyone encountered this before?
  13. Diablo1

    BCM50e

    Can anyone explain why a remote user can't log into the system remotely. Customer can ping BCM but can't log in via Element Mgr. Not sure if it's related, but when onsite I tried opening the Router Web GUI, and got an error msg saying "Bad Gateway. Proxy Server rec'd invalid response from...
  14. Diablo1

    BCM

    Tool comes w/ all new BCM 3.7. In addition to the imaging tool, you also need to purchase a keycode.
  15. Diablo1

    BCM 50 Rls 2.0

    FYI If you don't have the current version of element mgr downloaded from the new BCM 50, you will have problems loading patches and keycodes. The system allows you to do everything else using the old version except the above. I learned the hard way.
  16. Diablo1

    VoIP - SRG-SRG

    Using BCM monitor i can see the digits leaving. All I get is dead air then what sounds like fast busy. I am trying to use a VoIP trunk between the SRGs to make a test call.
  17. Diablo1

    VoIP - SRG-SRG

    I'm setting up 2 srgs (BCM 200 s/w 4.0 & BCM 50 s/w 1.0) to talk to an M1 (in a lab setting). Both have registered to the Gatekeeper. I have the sets in normal mode so I can try and make test calls between the srgs. For some reason it's not working. I'm obviously missing something. All VoIP...
  18. Diablo1

    Cannot access Lan 1 or Lan 2 with laptop

    Can you get in via the serial port?
  19. Diablo1

    Call Ctr Reporting on BCM 3.6

    May have fixed the problem. I was flying by the seat of my pants as I'd never worked w/ RCC before. Loaded patches (4) yesterday and used "dbfixutil" Found that one of the databases was corrupted. Thx for the insight.

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