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We have CCM 6 and just using the CAR. Is there an easy way to be able to track long distance charges from a department. I have set a end user as the manager for user within the department. I can log in as the department manager onto CAR and gather the bill for the department. However the...

I believe there is actually a Cisco ICM discussion forum under telephony as well. You may get a faster or correct answer in that forum. This is the Cisco Call Manager forum. I do know on the Cisco Call Manager there is a setting on the device configurations to disable or enable the pc port...

We have two locations long distance apart with our phones. In the past I have set up a route pattern so that say a user in location A dials 8 then the number they will actually call out from the gateway of location B. This way Location A does not need to make long distance calls to Location B...

I have set up Mobility Connect on CUCM 6.1 (1) Some users are wondering if they have the ability to turn on and off the mobility feature. I know they can log into thier CCMUser account and enable and disable it there. However, is there an easier way to for them to turn it off and on?

Back in May we upgraded from CUCM 4.1(2)to 6.1(1). Most of our phones are 7940s as well. We have not experienced any loss of functionality we have only gained a ouple of new features.

Thanks!

I am setting up Mobile connect. The CUCM Features and Services Guide 6.1 describes that it can do the following: "Moving back from a cellular phone to a desktop phone—If a call was initiated to or from the desktop phone and then shifted to the cellular phone, the call can be shifted back to the...