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I apologize, very new at this. So, I have a nortel extension assigned to an IP phone. The IP phone is returned to inventory, and the phone outed. I would like to forward the old (no longer in service?) extension to an extension on another phone system. Hopefully, this made it a little clearer.

I would greatly appreciate some detailed instructions on how to do this. Thanks!

Greetings, We are running out of IP phone licenses. We have plenty of digital licenses. Our remote sites require IP phones. As requests for new phones for the remote sites come in I have been transitioning our local IP users to digital (3904) phones. Is it possible to forward the extension of...

What are these books you speak of? A link, if they are on-line would be much appreciated. What's the best practice? Again, there are some phones I have to add the ACNT key, and key 5 (as far as I can tell) isn't occupied, see below: KEY 00 ACD 6290 0 6158 AGN 01 NRD 02...

Greetings, As you can tell, I'm new to this. The previous owner has left for greener pastures and training isn't on the horizon (yet.) So, I need to act the ACNT thing to key 5 on some 3904s and remove it on others and of course, I have no clue. So, any help is appreciated, and please, as...

Thanks for all the help !!

so how do I delete it from the PBX? I tried "out" and that didn't work.

I de-acquired the phone in Symposium. Symposium > Configuration > phonesets/Voice ports ... unacquired the TN and then deleted it. If I'm supposed to unacquire it in the CS1000, please be more specific .. load, commands, etc. Thanks

Greetings, How do I remove a phone from the system so I can recover the license? I tried: ld 20 REQ out TYPE i2004 TN 64 02 and the system returns SCH1509 So, what am I missing? Thanks in advance!

Thanks !

Greetings, Just want to confirm this will do what they're asking for. I'm new to this, and while I believe this will work, I would appreciate expert insight. So, what they want is for calls either after hours, or holidays, to be handled by another group. When timestamps is open, calls are...