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Thanks, but I tried that first. Call is going off-net, so I have the DMI, SPN and the RLI set up. But the call will not leave the system.

I have an Option 11 at one site and an Avaya S8720 at another site. How do I set up 4 digit (it could be 5 or 6 digit dialing) from the Nortel to the Avaya. I have 4 digit dialing from the Avaya to the Nortel.

Normal phone call. Both sides hear and can talk with each other.

I appreciate the suggestions. I changed the settings and timer in the RDB, but got the same response. The problem isn't a delayed ringback, it's that there is no ringback even though the cell phone does ring. If the cell phone is dialed direct the call goes through with no problem and there is...

I have an Option 11 (Version 2121 Release 4) and the problem I have is when a DN is cfw to a cell phone and somebody calls that DN (either internally or from outside) the caller gets dead air, but the cell phone rings. The calls are going out over AT&T T1s and the cell phones in question are...

I have a G3 Version 12 with licenses for 5 EC500 users. When I program ec500 on a key and set up the cell phone number the system should call, everything looks good, except it doesn't ring the cell phone (or any telephone number I put on the off-pbx-telephoen list). Is there something else that...

I have a 2410 telephone with the error message: PHONE FEATURES NOT AVAILABLE and DOWNLOAD DENIED (01). Has anyone seen this error message and is there a way to reset the telephone?

Can anyone tell me how to disable a TTY port on an Option 11, Rel. 4? When I go into LD 37 and enter DIS TTY 13 I get error message IOD314. Apparently that means I can only disable TTY ports on Card 0 Port 0. Is there a command to disable TTY ports not on card 0 and which load would it be in?

Does anyone know what the error message AMLM024 08 means on an Opt 11; Release 4 Version 2121? How do I stop it?

If it has a PROGRAM button and a display, press the PROGRAM and look for the Volume Control setting. One of the icons that appear in the display is for ringing. Make sure that's turned up. If that doesn't work, change the phone.

I currently have one site that uses 4 digit dialing internally. I want to set up 5 digit dialing to other sites not on the same network. The users would dial 5 digits and essentially make an outgoing call to the other sites. The DID ranges are basically the same number range even though the area...

On an Option 11 Rel. 4 how do I set up 5 digit dialing to an outside number? (eg..72091 dials 91aaanxx2091)

What is the command to list a particular feature (crss-alert)programmed on each set?