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  1. clevey

    Merlin Legend - caller hears dead air when calling DID

    I have cycled the power to no avail. We are using 4 trunks, labeled 1 to 4. In watching the phone display I have noticed that the DID trunks are used in a circular fashion 1-3-2-4 1-3-2-4 with the failure always happening on trunk 4. I have moved trunk 4 to other ports on the 800DID with no...
  2. clevey

    Merlin Legend - caller hears dead air when calling DID

    We have a Merlin Legend with a 800DID card installed. Has been working fine for a number of years. Lately, we have an intermittent problem: when a caller calls one of the DID numbers, they sometimes hear nothing but dead air - other times they hear the ring and the call completes fine. I have...

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