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Anyone experienced implementing a project to provide Workspaces for Elite or other product using WebRTC? Customer is asking to use only web browser login without need for a station to be registered to provide voice channels! I tried to follow the Workspaces for Elite document but not helping..

Hello All, Hope you are doing well and safe, I'm experiencing an issue with Internal users can't sign in using autoconfig where certificate error is being displayed.. I will try to draw the scenarios: 1*External (working properly): |"Client"(pubcert)| ------|"Firewall"|------> |(pubcert)B1...

Hello Kyle, thanks again .. I got ur point of view .. let's say I'm going with SMGR root cert and want to enable peer verification for server profile, what cert needed to be installed on client side? is it smgr root cert? and do we need a key or another cert installed additionally? Another...

Thanks Kyle and Jimbo for your replies :) To be honest I'm not fully aware or understand security and TLS handshaking! When I try SMGR certificate (I install SMGR pem cert file on client device) or public certificate (don't install any cert on client), but there is no MTLS as SBC TLS server...

I have two questions: 1) how to skip manual installation of certificate on clients? how to make it automatically where client gets certificate from AADS or other server? 2) what's the best security wise choice, to use SMGR certificate or public cert?

Issue has been resolved after enabling Split Horizon DNS Mapping in (AADS > Dynamic Configurations > DNS Mapping) where I added SM SM100 private IP and mapped it to FQDN "SBCE-RW.domain.com".

Hello Kyle555, Thanks for your response and sorry for late reply, I have configured remote access where mapped the interfaces on SM as following: Reference A: <SBC B1 DMZ private ip> Reference B: <SBC A1 ip> And PPM mapping profile in the SBC as following: Server Type: Session Manager Server...

I believe it's taking the IP address from user's SM profile that overrides the SIP Controller list configured on AADS, as I'm using one FQDN in AADS config file that resolves to Public SBCE B1 externally and Private SBCE B1 internally.. I'm not routing to SM100 internally.. So this should...

Thanks for your response and recommendations, I already did so but when I try to sign in externally client gets SM private IP address and then client prompts phone services are not available.

Hello, I'm trying to use autoconfig to use email address from internal and external networks, I configured dynamic configuration file on AADS with SIP_Controller_list adding SBCE_B1.domain.com where it would be resolved to public SBCE B1 address (external) and to private SBCE address B1...

Thanks Kyle555, I may schedule this rollback and upgrade activities soon and check if that would help!

This one: https://support.avaya.com/public/index?page=content&id=SOLN348215&viewlocale=en_US

Is there any way to install SDM client back on SMGR services menu? I searched and found avaya solution article mentioning this issue is related to data corruption after patching SMGR and Avaya should access to manually redeploy SMGR menu through CLI. Unfortunately I don't have a professional...