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anyone encounter this issue? and how did you resolve it. TIA!

Indee, I found it! Thank you @bleebrant :)

Thanks @AvayaTie3, actually, my client wants some documentation regarding history logs retention. For example if it is limited for 1800 lines. They need some documentation to prove it to their company audits.

Anyone knows for any reference document from Avaya stating the retention limit of "list history" logs? TIA.

okay thanks guys so that was really the only option.

Anyone knows for an existing program or software that can emulate g450/g430 media gateway? Example program like the GNS3 which can emulate cisco ios. It is best to have this when you want to study or do some testing without buying any hardware equipment.

im sorry.. re edit my post caller--- if number is busy go to busy tone caller--- if available go to announcement and the to the extension number..

What command do I need to add on my vector program to achieve the below call flow if possible? caller _____|______ busy not busy | | busy tone announcement | extension number

I will try all your suggestions for some other time haha im already out from that site. @NLPeterK I'm pretty sure it was line 6 haha cause I want it to be the same exactly with my ARS/outgoing as well @rider90 I guess I'm unlucky then haha I know it would be pretty easy for you guys :) and I'm...

@NLpeterk I'd forgot to mention that when I connect a phone directly to the GSM gateway it has both incoming/outgoing route. Do I still need to look for the manual.. cause the manual I have is written in Chinese hehe or there must be another way?

thank you for the fast response, @NLPeter hmm ok sir I will have to check the gsm gateway manual for that. @amriddle01 there is no trace from the trunk line 6 in SSA and yes it is also line 6 for my GSM incoming route. Question sir, I'm curious with the ring voltage you have mention that is not...

well guys I tried the suggestion you all mention but unfortunately didn't work. But eventually, I'd figure it out why, I'd just observed that the analog trunk configured to my IPO is only sending 8 digit of numbers. So what I did to my ARS is basically completed the first four digit that will...

Thank you all for your kind reply. I might try these all tomorrow. Wish me luck :)

and also the 091N sir

Thank you for the info sir, I'd already tried capitalizing the X but still failed... any ideas?

ei guys, I have a gsm gateway connected to a trunk port to my IPO. Maybe you could post the proper way to configure it. I'd just configured it like a typical analog trunk and didn't work. I'd also connect the GSM gateway to a working analog trunk port but still failed to route a call. Another...