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Is there a way to use the Corporate Directory by using a LDAP server without using OTM. The user doesn't want to use OTM because they also use it for call accounting and are afraid it might affect how their billing is set up and they want changes to be dynamic.

Upgraded Opt 11c from 25.40 to 4.5 now when someone call forwards their cell phone to their DID on their phone when it CFNA's to Call Pilot it repeats the CLID of the cell phone and the person does not subscribe to the system. Tried putting the cell phone # in as a Extension DN but get the same...

On a m2317 phone on a ST rls. 19 is there a way to make a DN that is an appearance on that phone (key 3) ring differently than the Prime DN. The DN on key 3 is a Prime DN on another phone(2317).

Hi, I've was looking at this thread and have not seen you post how many hours of storage you have, I have seen alot of Opt 11 M. Mail's that only had 5 hours of storage, with 55 mailboxes (5 hr= 300 min) that may not be near enough. Also I'm not sure that auto deletetion of unread messages was...

Anyone have any problems getting a Polycom sound station2 Direct connect to work on an option 11 48 port digital line card, I can't get dialtone.

Spree +91

Go to setup and change pages to 1 X 144 lines.

I hope one of you old timers ( I am one ) may have the pin out's for a Cook announcer that has the 20 pin wire wrap connectors on the back, I am not having much luck trying to find it on the Web. Any help would be appreciated.

Is it a CMDU or IODU/C? What Rls. software?

If you have Meridian Mail or Call Pilot build a mail box for the key 1 DN and give it an extension DN of the Key 0 DN, if Octel do the same thing and give it an alias of Key 0 DN.

Did you try a new floppy in the drive?

Are the trunks on a T-1? If so, it might be that the carrier isn't giving you dial tone. Sometimes they don't unless you tell them, most PBX's are set up to provide the 2nd dial tone, but you are not using BARS (AC1 or AC2) so your carrier needs to provide the dial tone.

I have stations that never changed their status from CHG and OUT when they were transmitted. How can I change them back to TRN.

Post a bayface of cores 0 & 1 and also a print of CEQU and ADAN in LD 22.

Milespower, thanks for the reply. In response to your question, What commands are you using (GIVE IVR WITH TREATMENT, OPEN VOICE SESSION, GIVE CONTROLLED BROADCAST..)? Our customer is using all three of the above, if I shorten the Broadcast Wait Timer you said we would need more voice ports, do...

Just installed Call Pilot 4.0 and have IVR and Access ports defined and aquired in Symposium 5.0 When Give IVR or Play voice Segments I am hearing 3 ringback tones before it plays the prompts but there is no Wait or Give Ringback statements in the script. How do I eliminate the ringback.

I am doing a migration from MM 13 to CP 4.0 and some of the voice menus in the MM were used for Give IVR treatment. When I build out these Apps in the Call Pilot is there a particular way they need to be built out. They were all migrated and are as default Apps MS1xxxx.Do I build them like the...

How many network groups do you have? Are all the Music trunks in the same group? Do you have music broadcast? If you are not using music broadcast you have to have a music trunk from each route in each network group for all trunks in each group to get MOH from every MOH route.

I re-installed the language prompts and everything works now.

Just installed a new CP 4.0 703t, when I call the CDN for Voice Messaging it answers, but I get no voice prompts. What could I be missing? Everything looks like it is set up right.