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Thanks! Worked perfectly!!

I have an Avaya IP Office 4.2 system with Voicemail Pro. My client wants outside callers to be able to dial a number, be prompted with "for information on X, press 1. for information on Z, press 2". They don't want the outside callers to be able to leave a message but do want to be able to...

That did it! Thanks!!

We have IP office with VM pro in Intuity mode. Over the weekend we had a power outage and since then when a call comes in to vim they getting the greeting but no beep to indicate the recording has started. We have rebooted IP office and VMPRO server several times but still can't get the beep to...

Thank you all for your responses. I've been on the phone with our ISP all morning arguing with them...we had the number for 2 years and now they show no record of us owning it.

I'm sorry if I'm not asking the right question, but I'm at a total loss as to why this isn't working. I posted on this thread because I thought people would be helpful - not post snarky comments like "Did you pay your bill". I have another User setup with an ICR exactly the same and it works...

I changed the destination to my personal extension and it still doesn't work. I keep getting the Avaya lady's recording that the call cannot be completed as dialed.

I'm trying to setup a user mailbox without an extension - we just need a number for people to call in and leave a message. I have the user setup with VM and can call the user from inside the office, but when I call the number from an external number I get "Your call cannot be completed as...