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Thanks for the help bigindian65 that worked.

I tried building 9784706111 as an SPN but get an ESN115 error (to Many digits for SPN)

On a Nortel 81C is there a way to point a specific number to a particular route? I have the NPA 1978 pointed to a RLI and I want to set upa specific number 978-470-6111 to go to a new different rout that I have set up for testing. Thanks, Steve

Thanks .I tried just putting the NXX without the AC1 code and still got a busy. I took another look at the DGT index and changed the CTYP from unknown to CDP and now it works. Thanks, Steve

I am trying to use CDP's to route phone numbers to an outside trunk. If I have a station X1234 and program the TN to forward off site by putting the AC1 code plus NXX plus XXXX the call works fine. However if I try to delete X1234 and build it as a CDP pointing to a Rout list that contains a DGT...

Thanks to everyone. I changed the CDB to CFF and it is working now. Thanks, Steve

I am trying to forward a DN X1234 to an outside location. I have set the CLS to CFXA and put in a long distance number in the fdn field of the station. When someone from within the building dials X1234 the call forwards to the LD number but when trying to call X1234 from an outside location you...

Is there a graceful way of bringing down an Option 11C or is cutting the power the only way? Thanks, Steve

Thanks for the info strmwalker.

Can someone give me the part number/ desciption of the tapes needed to do back ups on a Call Pilot version 2.0 . Also where can I purchase them? Thanks, Steve

The problem is only calling a certain number using an Iridium (special stalite)phone. The problem isn't specific to the Call Manager. It works from another location that has an Avaya system. According to T&T it has somthing to do with 3.1 audio setting.

This is a PRI connected to the Call Manager through a CMM blade.

Having an issue calling international. According to AT&T the T1's need to be set for speech 3.1 audio and I don't see any such settings on the Call Manager. The T1's are connected through a Cisco box using CMM blades. Thanks, Steve

This Notel doesn't have the Qsig packages.

Has anyone ever installed a PRI T1 from an 81C to an Avaya 8710? I have tried various configurations on both systems and can't seen to get them to work. I end up with one side looking good and the other will have both the D channel and T1 up but the B channels will be in MSBY or out of sevice...

In setting up OSN to work for 911 calls I have set up a digital phone with an OSN key and DSP key. Where else do I need to do programming so that when a person dials 911 the information gets to the OSN phone. The cutomer I have has an 81C with 6 remote locations. Each remote loation has its own...

When you set up Malicious Call Trace on an analog phone is it possible to capture the trace information in the history file?

Ken, I do use procomm . What menu choice do I use after I log into the Aria? On the Seranade it is real easy you just do a list users and off it goes.

Is there a way to print out or save to a file all the users on an Octel Aria platform?

Has anyone used auth codes on an 81C to allow only people with a code to complete long distance calls? If so how do you implement it on an existing running system? Thanks, Steve