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How to finish call after survey was made using vdn return destination
Thanks Joe Following, VDN and Vector i am using display vdn 691 Page 1 of 3 VECTOR DIRECTORY NUMBER Extension: 691 Name*: MHCP IVR PRUEBA...- saninjsotoa
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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How to finish call after survey was made using vdn return destination
Hi. I am using the VDN return destination feature to make a survey (IVR app) after a live agent finish a call. IVR app is reached, it is working well. The problem is that when the IVR survey finish, if the customer is still on line, the survey is activated again. The question is. What can i...- saninjsotoa
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- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
