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The neat thing about PeerSynergy is the free version allows unlimited connections so that's why we preferred it over some other tools we evaluated. There other similar tools out there but we liked it the best. We use VNC to connect to the Director PCs only if we need to connect and restart a...

OK. I figured out my problem. My connection test was timing out. The default value in C:\Windows\Director32.ini is 5000 milliseconds. I bumped it up to 15000 milliseconds, and my connection tested succesfully. It's amazing what you can find when you actually read the documentation!! LOL

Are you looking to view your canvases over the web? We have remote call center agents (i.e. work from home) who need to view the real-time info so they can stay abreast of call volumes and current activity. We set up a machine with Director on it which displays the canvases they need to view...

I am having a similar issue to the one described in thread808-357212. Problem statement: After inputting my data source info in File > Data Source..., I receive a "connection test failed" message after trying to test the connection. Here's the background info: - I am running Director...

Thanks Arznrchrd. I assumed HTML was supported because when select File - Save-As, HTML is an available file type to select. So my follow-up question would be . . . Is anyone familiar with an alternative canvas viewer besides Director? Many of my agents work from home on a weekly basis and...

Has anyone experimented with saving canvases as an HTML file? I am using CustomView Producer v3.0 and I am able to save a canvas as an HTML file, but when I open the HTML canvas version of the canvas, I just get a lot of text on the page and none of the realtime objects that I created on the...