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forget it everyone, my mistake.

THANKS!

yes all three....very painful. I am going to Cisco training for a month starting tomorrow. I am a "traditional voice guy" so to speak and we are going to be implementing IPCC soon. I think the other issue is in my opinion, we are trying to implement this way to fast. What are the pros/cons of...

yes I would be very anxious to hear more as we are in the same boat here. We have had a VERY difficult time making the Cisco solution work for us networking Unity through 3- seperate Opt 81's. I need to know the best option either IPCC or Symposium, please elaborate if you can thanks!

ok here goes, call drops into Q, agent is alerted with a "ding" now it is a prolonged "buzz" it coincides with a Max reboot a few weeks back. What would cause this to change and how can it be corrected? Thanks.

anyone?

Well we sort of have the Max up, heres what we found: The Disk siZe is 460 and we are at 455MB BAD. We also had way to many agents assigned as ACD sets which arent being used except for PEAK season and that was overloading the HSL. We need to trim down that Queue. It seems the HSL was being...

heres an update, we reloaded the OS, then uploaded the backup config. We saw the HSL come up , then drop. I am at a loss here. Does anyone have any idea what this could be hardware wise? A paddleboard etc? I hate my job.....

MAX 9.20 Meridian 1 Opt81 c 3.0 Time and date? That would effect HSL?

Yes thats what I meant, LD 46....I am tired sorry.

yes HSL in LD 48 shows NRDY and in LD 37 is ENL. I used to re-boot the Max in other office to correct this but it is not responding here?

forgive my ignorance, its been longer since I even uttered Meridian Max but what is te process for the OS install?? Thanks.

thanks Kroon, as I figured. I cant understand some people and their thought processes? I have been told we have a Symposium server sitting in storage somewhere!? What would be the process for re-installing from the backup as opposed to clean install what are the procedures? Thanks!

Thanks John, any input on this? Bootable meaning Symposium? I am requesting our vendor at least be available to me remotley, damn I think I need to find a new job.....

I need to re-load the software cassettes onto our Max and havent done so in years, anyone offer me assistance? I am doing this within the hour, the pbx was not connecting via the HSL and the Max was rebooted many times in an effort to make it happen and now the vendor is stating software...

any info on this? I cant seem to find it, thanks!

no I have been told the "ding" is much longer in duration, how or can I make it shorter in duration?

but can you adjust the length of the tone?

from a Q call....

has become extended, where can I change these parameters? Thanks!