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Can anyone explain how to implement ZDP with example ??

Yes I have seen that one. It asks to press F1 on the USB keyboard to activate it, which is not something we would like to do. Is there something we can do to make it work without the USB keyboard?

I know that IP Phone 1150E supports Handsfree listen only, but somehow i am not able to make it work. Has anybody being using the same and can please share the info with me?. Thanks, Riz

I dont have Soft Ware CD. We have downloaded the software fron Nortel.com. Can you pls provide me with Utility for R3.1

Hi , I have around 2000 IP Phones installed. I need configuration Utility for This realese.I have one for release 2.0 but dont have for 3.0. Can anyone help me out?

Like Nortel Multimedia conferencing , can we do config such a way into ICB that before Chairperson Login no one would be able to get into conference. ICB 4.0.

Why does abandoned after threshhold is same in both the cases?... Also, in the skillset reports if Offerred = 20, answered= 15, then what is the balanced 5 calls tagged as?

Hello Everybody. Can somebody explain why there is a difference in the abandoned calls between Application and skillset reports. eg: Application report: Offerred- 20 , answered-15, abandoned-5 Skillset report: Offerred-20 , answered-15, abandoned-3 I am using CC6 with SU04. I am...

Change INAC to NO in the route.

Just login through Element Manager & Add config for MGC card add channels and click on submitt your problem will be resolved.

Card Type : 66 Signaling Type: 2 Map Type: 1 This indicates some card address which is sending incorrect messages over CLAN to MGC. I am exploring the address i will let you know shortly.

This is actually a BUG in Rls 5.0 CPPM Nortel has developed patch for this which you can find on NORTEL.com

Use a MIROS (Meridian Integrated Remote Observe )card in the PBX. With this, you can call a PSTN number and will be greeted by the MIROS prompt. You can then enter a Position ID or an Agent ID or a next available agent or a POS ID to observe a call.

Nortel does recommend that the switch name and PBX host name should be identical (They had done so when they made an audit on one of my sites last time.) , but it is nowhere mentioned in the Install and Maint documents. And I dont think it matters that much for at most of my sites the setup is...

I have solved the problem. In the IDC config, I kept SDID and FDID = no Now I am able to make 31 entries in the IDC. It was this simple. Thanks all for trying to help me. If anyone wants the config details, let me know.

I had opened a case with Nortel , which was assigned to Daniel Bravo. Status:- Case closed .....its not possible. On the other hand, The "N DIGIT DNIS" Feature (Features and services 3 of 3 :- 553-3001-306B3_14.00)suggests that the DNIS can be defined till 31 digits. I tried going by the NTP...

Does IDC take DNIS entry of 10 or more digits? I have a dnxp 98 pkg and have set NDGT in rdb to 31. FDID is set to yes in IDC still the max digit i can enter in IDC (IDGT) is 8. Can anyone help me out on it?

Download the latest apps builder and install it.

Does IDC take DNIS entry of 10 or more digits? I have a dnxp 98 pkg and have set NDGT in rdb to 31. FDID is set to yes in IDC still the max digit i can enter in IDC (IDGT) is 8. Can anyone help me out on it?

No it will not resolve by itself. Remove the warm standby configuration and and rebuild it again. This should work for you.