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Thanks :-) You see a gambit of Nortel / Aastra sets on the show (m3903 here, 2616 there) but I'm still trying to identify the big red phone that was on Hammond's (Don S. Davis) desk in the first few seasons. I'm guessing they had access to gobs of Nortel equipment for props since they filmed...

I've been watching reruns of Stargate SG-1 on Netflix as of late and I have to laugh when I see some of their props. Clearly they had a telecom guy as one of their prop managers - so far I've seen a Mitel SX200 console being used and a Nortel Option 61/81 cabinet that was retrofitted with LEDs...

Greetings all, I have a issue I'm wondering if anyone has come across before. We have a Cisco CallManager that we have built H.323 trunks to and that passes through the IP Office for outbound dialtone. Here's the issue: When an Avaya phone calls a Cisco phone, Caller ID and Name are presented...

Hello All, Is there a way to generate a test trap on a IP Office 406 or IP Office 500 system? If not- is there a non-service impacting way of generating a trap? Thanks!

Thanks, that points me in the right direction. I could not find a 4.5 guide but found someone that had one laying around. I'm a bit perplexed on the installation though because according to this doc you have to have a leader card? All the cards in the system (minus the one I'm trying to...

Could someone point me in the general direction on how to set up a IP set? I've been asked to support a system with newly installed MC32 cards and my Nortel knowledge is from the pre-IP era. I looked in the FAQ section and did not see a guide, so a link to a knowledgeable document, online FAQ...

We are trying to migrate from a Catalyst 6000 that has Xcoder and Conference resources built. I'm a little confused as to how this will match up when moving to two 3845 routers with 4 PVDM-64s each.. In the callmanager there are ten "32 session" conference resources built on the Cat6000s- how...

I ran in to the exact same issue when I did our 6 upgrade the other day and the TAC told me the same thing you just did. Informix is picky about having dashes, etc in the database. For some reason the old scheme of MTP+mac address or CFB+ mac address no longer works either..

We are trying to set up a SIP trunk between our CallManager and the S8700 at HQ. We've followed everything in the Avaya document title "Configure Avaya Communications Manager and Avaya SIP Enablement Services for SIP Trunks with Cisco Unified CallManager" to the letter however SES refuses the...

We are trying to set up a SIP trunk between our CallManager and the S8700 at HQ. We've followed everything in the Avaya document title "Configure Avaya Communications Manager and Avaya SIP Enablement Services for SIP Trunks with Cisco Unified CallManager" to the letter however SES refuses the...

Hi, I have been learning a little scripting with Aspect to help me automate the restructuring a client is doing. So far what I have has helped, but I think there is a better way. I know Aspect can read a tab delimited file for string values but can it be used to execute a command on a PBX...

Thanks for the reply. Normally we would follow those steps to reset the Audix password, however this is a 8100/Definity One system and that menu does not exist. When you log in as SA you are dumped directly in to the Audix configuration.

I know this is a silly question, but we have had some turnover and I have an urgent need to change the SA password and I can't figure out how to do so in the D1/8100 Audix since there isn't a full menu. Help is much appreciated and there is a star involved. Thanks!

Hey, that's perfect! Thanks! Glad I'm not the only one with the same issue.

We have a customer that has a Nortel Option 61c that is great at loosing time. Despite the vendor being out several times, it never gets fixed- I guess it is not a severe issue to them. The Nortel looses about 4-5 minutes every month so I was thinking of writing something proactive in ASPECT...

Hi Ken, Here is an example CDR: ***** 03 JAN 08 05:03:21PM UR_CHG:(USER RECORD CHANGE) Port: OTH Time: 31 JUL 07 06:52:00AM Box: 9533 MboxType: 0 ActType: 2 ModType: 6 Who: 0 PWLen: 255 PWType: 255 AppID: 0 ***** 03 JAN 08 05:04:48PM IC:(INCOMING...

Thanks Ken- Yes it is a normal dialtone. We noted this procedure for a direct (not conferenced/supervised) transfer: flash dial number flash- we had tried that to no avail as well. I will obtain the CDR and menu outputs and paste here. Thanks again!

Hi Ken, Yes all else is working including MWI- just not the 0 out transfer, AA transfer, or Dial by name transfer. Analog transfer was tested on each port of router and was found to be working on the CME side- but we are perplexed as to where the problem is.

Hi CJ, That is what we would have been done in a CCM/Octel integration but this is a CME/Octel integration. Unfortunately we can't do serial integration with the router.

Haven't been able to resolve- any ideas?