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Ok, however cisco has two different exams for the same certification, trying to figure-out which exam to study for.

Here is the scenario: 1.) we have a centralized Cluster with remote sites that have CME and CUE. 2.) user dial (6)XXX-XXXX on-net and (9)XXX-XXX-XXXX for off-net 3.) If a user dials (9)XXX-XXX-XXXX of a user on net I want to block them and force them to dial the correct dialing pattern. 4.) When...

Does anyone have recommendation for Call Accounting and Traffic analysis systems used with CUCM 9.X?

We are in the process of implementing CME with SRST and unity express at one of our remote sites. I know that we can configure the site for outbound dialing, but how could I configure inbound dialing. All phones register to our main subscriber, and we will have a PRI at the remote site. I was...

Where could I get Agent DID records when making an outbound call while logged in? Would those records be captured in the UCCX reports or CDR?

Is there a method to get Agent DID records when making an outbound call while logged in? Would those records be captured in the UCCX reports or CDR?

Does Cisco Unity Connections provide the ability for a users to reset their password/Pin?

Can Call Pilot be used with Cisco Express in a SRST condition?

We we have a CMCM 9.x cluster and have approximately 150 users at each of our remote sites, on legacy Key systems. I would like to implement CME SRST/SRSV? at these locations. We well have 2 PRI at each location, what is the recommended router for this configuration?

We are in the process of designing a CUCM 9.x cluster with HA. All components and application must have the highest availability. CUCM and Unity Connections has failover and replications, however I haven't been able to find information on whether Unified Presence have this capability. Can...

We are in the process of moving from a legacy TDM PBX to a CUCM cluster. We are investigating whether we should change the method that user dial other sites. Presently, all sites have stand-a-lone PBX connected by PRI. Users dial 9 (local & Long distance) and 8+7digits to dial between sites (10)...

Does anyone know of a document that I can review to get information on a Cisco CUCM 9.x Cluster configured for HA and Disaster Recovery.

Thanks for you quick response

Is there a site or document available that list the expected failure rate for all of Nortel's hardware equipment (CPU, Signaling Server, MGC ...)?

I am trying to configure a SIP Trunk on a CUCM 9.x and ACME SBE. I am able to receive calls but get a fast busy when trying to make a call. Can anyone point me in a direction that I can look at to resolve this problem?

We made changes to our AP that require changes to all wireless phone network settings (802.11 b/g to auto). Is there a method to push these changes to all phones.

What are the stetps taken for a wireless phone to register with CUCM 8.x. Also, if the battery is removed from the phone will the wireless phone lose it's register

It there a parameter that will determine how quickly a phone (7962 or Wireless 7921/7925) will de-register when un-plugged? If, so can this be changed?

Thanks, how could I do #2, allow for external dialing but preventing forwarding to an external number?

I need to change the Call Forward options that are available for my user. 1) remove the ability to call forward from phone to any location. 2) allow call forwarding for internal calls, prevent call forward external but not restrict outbound dialing priviledge (CSS). Is there a way to do this on...