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We did testing with 3 IP softphone V6 and it sounded GREAT over VPN connection. THe vendor we want to us is giving us a hard time on the Telecom laws in India . I am just looking for more details on that. THanks

Is anyone running IP Agents softphones from the US to India over the internet ? I was told VOIP from US over internet it not within the India protective telecommunication laws but someone on a different forum mentions VOIP endpoints are ok but gateways .. any info please

Hello, Need a little help with Audix – I hooked up a G3r to a audix box as a remote site. This is the 3rd PBX using this audix system. Everything is working but the notifications message indicators for the added location. When I status a station we do not see message waiting. We are using a...

I have 25 phones working on Codec G.711mu now packets are 20 mm frames 2 per pkt Should I change that for say 175 ip agents and 7 medpro’s with 7 clans ? Hum i'll need to check on the call classifer. These would be replacing some of the normal agents. Do you think i might still need a new...

Hello, I have a G3r V10.5 with medpro cards for IP agents. My company is thinking of adding several more medpros' with a couple hundred ip agents. Is anyone else running v10.5 with Medpro's ? How many agents do you have and is it running trouble free? Thanks Lisa Telecommunication Manager

We are still working out the details. We just had someone build the Asterisk system.. WOuld like to know what would work best. Our IP agents using Avaya would be having Kick off meeting a " conferance call " is need for this every morning. We do not have Meet me since we are a G3R running IP...

It might depend on how you are handling out the IP addresses ? Are you using a DHCP server or static IP ? When I load my softphone I get a different S000# each time. Lisa

Has anyone used asterisk for conferencing with Avaya VOIP agents working from home ? Can both systems run at the same time on a user PC ? Lisa

Has anyone used asterisk for conferencing with Avaya VOIP agents working from home ? Can both systems run at the same time on a user PC ? Lisa

We are looking at Asterisk for conferance calling for call center agents working from home on Avaya IP agent6 software. Would it be possible for our agents to run both IP agent and Asterick at the same time for conferances ? Lisa

My old company has 200 systems they need to change.. Mostly magix, a few 8700 & cms but still -- I am happy i am not there anymore lol .. Lisa

For CMS Our Solar patch upgrade took almost 3 hours just to load. We did the complete the upgrade but ran into operational hours. We stopped after the first Solar upgrade and started the next night for the remainder of the upgrade. You are basically installing the back bone Unix Part of CMS...

Those help but my question really related to a few val board our company is using but whoever installed them did not setup them with IP address. I now what to install them correctly BUT they are in use and I worry about the announcements getting deleted. Firmware is below level 6 and the card...

Technical Val board Question… I have always worked with system that had Val boards on the network. At my new company I need to move the Val that are already in use to the network. They are pretty full with announcements so this might be a task. Has anyone changed Configuration on their Val’s...

You never keep queuing at a pre-caution you loop back to hold music the call remain in Q while the music is playing Example - queue-to split 1 pri h 13 wait-time 15 secs hearing music 14...

What you might want to do is have it check available or Q amount and decided if you want to Q it to the backup site. I would not recommend sending them back and forth you are creating more of a problem by double Qing them. Maybe try in the first Vector Replace 08 goto step 26 if...

If you double Q the call you are doubling those numbers. I am looking at it now

Everything is increased on the Val boards. In the older 750C boards do not go much more below 20 seconds of available space or you can run into trouble.. Lisa

you might need to look at the cor.. 100% sure

Not sure how you’d do that.. If you are calling a center that cannot give you a DID number. You would likely need to wait for the prompt to enter an extension number. A route to is not going to give a delay and enter an ext number. Lisa