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  1. Mnavickas

    Reducing inbound CLID Digits to a specific set

    Is there a way to "clip" the amount of digits displaying on an inbound call to a specific 9611 set? Customer has calls come into a VmPro, collect specific digits input by caller then transfer to a Hunt Group. The Supervisor (9611) occasionally answers these calls and uses the collected digits to...
  2. Mnavickas

    Registering IPO 8.1 with Avaya IPOSS Failure

    DavidCT is correct. I can get all the way to click on "Get Inventory File" on webpage.
  3. Mnavickas

    Registering IPO 8.1 with Avaya IPOSS Failure

    Hmmmm, will have to check. But my laptop worked before so should of worked for this one,if I'm understanding you correctly, as in the settings after Manager is opened.
  4. Mnavickas

    Registering IPO 8.1 with Avaya IPOSS Failure

    My laptop connected through their network and received dhcp from their server. One of the servers we tried was the 2008 VmPro Server, so yes, all on the same subnet.
  5. Mnavickas

    Registering IPO 8.1 with Avaya IPOSS Failure

    Has anyone had a failure when offboarding there 8.1 .xml file before trying to register the switch with Avaya? I have done a dozen or so with no issues, takes a matter of minutes. Went to this 1 site and when logged into Web Manager and click on the "Get Inventory File", instead of getting a...
  6. Mnavickas

    Adding 880 DID's

    No, not a typo :) need to add 880 total DID's to an IPO 8.1 Multi Site. Programming 7 IPO's and the Headquarters of this SCN carries the PRI. All 7 sites have their own unique range (Site1: DID 73xx Extensions:73xx Site2: DID 74xx Extensions:74xx etc). Carrier is sending 4 digits. When I use the...
  7. Mnavickas

    IP Office SCN Engineering Documentation

    Thank you so much and I'm assuming this is what I was looking for: Allow Direct Media Path: Default = On This settings controls whether IP calls must be routed via the system or can be routed alternately if possible within the network structure. • If enabled, IP calls can take routes other...
  8. Mnavickas

    IP Office SCN Engineering Documentation

    I cannot find it ANYWHERE. Have even tried older docs..Even tried asking our Avaya reps..They all say it's in the docs but no one has been able to prove it :) Ugh! Any help with specifics would be GREATLY appreciated.
  9. Mnavickas

    IP Office SCN Engineering Documentation

    I have a customer upgrading/installing to all 7 sites. They are looking for documention on how a "Wagon Wheel" SCN works. That being if center IPO goes down how the SCN channels are affected as the call traverses over multiple IPO's. If the call starts at IPO-A and needs to go to IPO-D will it...
  10. Mnavickas

    BCM 450 accessing Callpilot application

    As mentioned -All systems are up-to-date on there patches. -EM is 62.0.4 -Java is 7.7 -IE9/WIN7 updated Clients running XP machines with older version of EM (or current)have no issues. It is only WIN7 PRO machines running EM 62.0.4. Changed my default browser to Chrome, still no luck. Again...
  11. Mnavickas

    BCM 450 accessing Callpilot application

    Unfortunately my customers are requesting this to work correctly and not utilizing IE direct :(
  12. Mnavickas

    BCM 450 accessing Callpilot application

    I was going to start my own thread but figured I would tag onto this one. I ran into this problem last week on a BCM450 R1 and thought it was just my laptop (WIN7 Pro JAVA 7.7). Checked my updates with Microsoft for laptop and is up to date. This week I have come across 3 more individual sites...

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