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thanks firebird i will look into it. I have not yet been sent out to the customer site.

I am in the U.S.A.

Gibblet I downloaded the docs from your site. But it will be a few days before i head out to the customer. I will updated after the service call thanks again

Gibblett I do not know the release of the unit. I was hoping that it would be backwards compatable.

Im an Avaya guy looking for a little help. Just had a BCM 50 tossed at me. Does anyone know of a website I can get a free download of the element software. I found a post on here from a while back but Nortel has deleted the page. Any help would be great thanks in advance.

are you setting up private lines for each user or do you want all calls to dump into ext 10 vm? will you be staffing a receptionist who will tranfer calls during the day. What about at night?

from ext 10 or 11 Dial Feature 00 left int 2x (system program) press #505 then press 7 enter 78 for ext press 1 to assign press next data button (its location is shown on avaya provided overlay) press 1 to assign ext 79 then press #507 this will allow you to set when the auto attendant answers...

It sounds like you haven't set up the voicemail. What type of vm are you using?

Thanks for your input i have figured it out. Rotary enabled voicemail ports also users may have issue with only having 2port vm

Yes that is working correctly when outside callers dial "0" off the night attendant it routes to 9991 but when outside callers dial 100 to leave the operator a personal message vm never answers it just rings open

can the operator have its own personal voicemail box aswell as the general mailbox? I have a operator ext 100 with a mailbox assigned to it i have it into cover group 30. When night service is turned on outside callers dial 100 and just rings open

If you have unused extentions you can connect the strobe to one of these ext. Place the power supply in the wiring closet. Connect the power supply to an open pair as the strope only needs tip and ring to fire it. So use bl/blW for the tip ring and O/Ow for the power supply. If you use an open...

Does the tranfering ext have all its SA buttons in use when attemting to transfer

If my Definity has an AUX board. Which pair do i connect my MOH and Paging to.