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  • Users: safeharbor
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  1. safeharbor

    T7406 Base Issue-Adding Third Phone

    Thanks. I think that I did essentially that, but I will double-check.
  2. safeharbor

    T7406 Base Issue-Adding Third Phone

    Thanks-I have tried those settings (for the first base unit). The only setting that seems to work is for a "second" base unit. I think that there might be some kind of interference...
  3. safeharbor

    T7406 Base Issue-Adding Third Phone

    Yes, I have removed batteries after each handset is registered! I originally thought that this was the problem, butI guess not! It doesn't make sense...
  4. safeharbor

    T7406 Base Issue-Adding Third Phone

    Thanks. I have tried both dipswitch settings and the only setting that seems to work is Down Down Up. Also, once the first two handsets are up and I try to register the third handset, it comes up and the other two go offline. Possible signal interference? Software level? Can't figure out...
  5. safeharbor

    1 Dang VM Mail box

    Sounds like the mailbox might be assigned to a different extension?
  6. safeharbor

    Urgent help need -- CCR tree is incomplete

    You can also record silence in Path 0 to get around the Incomplete Tree Error.
  7. safeharbor

    T7406 Base Issue-Adding Third Phone

    Yes. I can mix and match ports/extension numbers. I even swapped out the base unit. Could dip switches be set wrong?
  8. safeharbor

    T7406 Base Issue-Adding Third Phone

    Hi, I have a customer that has a T7406 setup with two handsets. I have wired a third extension to the base and when I try to register the third handset, it kicks the other two handsets off...All handsets have unique IDs and I have tried to register them one by one with no success. Any idea...
  9. safeharbor

    StarTalk Flash Class of Service Change

    Hi Folks, My customer wants to change his mailbox COS on the Flash so message length can be reduced. People keep leaving really long messages, and the mailbox gets filled up fast! Will a new COS fix this? Which COS would work best? I can't seem to find my manual for the Flash! Thanks!
  10. safeharbor

    Fax DN on CICS

    OK, Thanks Guys!
  11. safeharbor

    Fax DN on CICS

    That's what I thought...but will the Auto Attendant or CCR answer with a greeting? The customer wants this to be invisible to both customer and caller. In other words, if a fax comes in, the system knows to route it to the ATA. If a regular call comes in, the system just rings like a normal...
  12. safeharbor

    Ringing Services

    Also, make sure that you make your Control Set change from the actual default Control Set! (Normally 221) I have had this problem in the past...
  13. safeharbor

    Fax/ATA/MCK problem

    Try to call the ata extension number with a butt-set or analog telephone...make sure the analog extensions are working properly first, and if so, then move on to the fax machines. Are your MCK ports dedicated? If so, make sure that they match on each side...
  14. safeharbor

    can your mics make coffee ( a challenge )

    My guess is the hotline feature, with aux ringer programmed to trip a switch...
  15. safeharbor

    Fax DN on CICS

    Hi Folks, I have a customer that wants to share Line 2 on his CICS with his fax machine. How do I program the Fax DN to filter out fax calls? Customer would like the fax to answer if it is a fax, and to ring on all phones if not...I have the fax machine on the IATA, assigned it as Fax DN, but...
  16. safeharbor

    CallPilot 150 Problem

    What do you mean by "It's just a Flash Card?". Are you saying that the card itself is defective?
  17. safeharbor

    CallPilot 150 Problem

    Power Supply has been replaced. Version is 2.0. Perhaps an upgrade to 3.0 would fix it? Is there any difference between CallPilot 100 and 150 upgrade tool?
  18. safeharbor

    CallPilot 150 Problem

    Hi, One of my customers has a CallPilot 150. I thought that I had this fixed, but once in a while (usually after a power glitch) the CallPilot has an unusual problem. The Automated Attendant answers and transfers the calls just fine, but once the call gets to a mailbox, the system says...
  19. safeharbor

    Norstar T7406E Phone Issues

    Hi Folks, Anybody have any problems with the new(er) T7406E phone? One of my customers gets horrible echo when there is background noise, and the microphone seems to be too sensitive. Sometimes they can barely carry on a conversation. Any thoughts? Thanks!
  20. safeharbor

    Automated Attendant Schedule

    No Ideas on this one? Please respond if you have any thoughts! Thanks!

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