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  • Users: bettyr
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  1. bettyr

    CCC preset report email error

    me too. same problem
  2. bettyr

    CCC preset report email error

    I have the same issue: CCC on Win Server 2003 and Exchange on seperate Win 2003 Server.
  3. bettyr

    IMS on 3.2 Warning

    Using IMS on an IPO406v2 (3.2.17) and VMPro (3.2.15) No noticable problems but receiving the following warning in the application log. Event Type: Warning Event Source: UMServer Event Category: None Event ID: 3 Date: 8/30/2006 Time: 6:15:31 PM User: RTELEPHONE\vmpro Computer: NTSERVER6...
  4. bettyr

    Calls appear on CA keys instead of queueing

    get rid of the third CA button (c=) and add RESERVE_LAST_CA=1 to the source of to the NoUser account. This will allow only one active incoming call on the set.
  5. bettyr

    PLEASE HELP...REBOOT LOOP

    Go to: http://support.avaya.com/elmodocs2/ip_office/jobaids/002_dte_port_maintenance.pdf 1- Switch off power to the IP Office Control Unit. 2- Power on the Control Unit and press the escape key every second until you get a Loader message. 3- Enter AT (note upper case). The Control Unit should...
  6. bettyr

    INADS calling ATTD

    or almcall from a bash prompt if using an S8x00
  7. bettyr

    01A PR-MAINT - Internal Modem

    connect the telephone line to the last (violet/slate) pair of the AUX cable at the MDF.
  8. bettyr

    Microsoft CRM 3.0 and Avaya CRM Integration

    I have a similar situation in CRM 3.0 where the account telephone number field is typically entered as XXX-XXX-XXXX The IPO will send it as either: 9XXXXXXXXXX (with the Line Prefix set to '9') XXXXXXXXXX (with the Line Prefix empty) If I enter the CRM telephone numbers as XXXXXXXXXX it works...
  9. bettyr

    SNMP Monitoring

    What is mobile twinning? Can it be used with loop-start trunks?
  10. bettyr

    SNMP Monitoring

    Sounds cool, when is 3.2 coming out?
  11. bettyr

    alarm traq's

    Good post. Thanks.
  12. bettyr

    8700 alarming out

    see also http://www.reillytele.com/AlarmTraq/Docs/s8700_oss_setup.htm
  13. bettyr

    Need to find the product ID on an Avaya CMS system

    1. Log into CMS as root2 or cmssvc. 2. To verify that the required packages are installed, enter: pkginfo -x | grep LU Verify that the following packages are installed: • LUahl • LUaot • LUim • LUorbutil 3. To obtain the cms version, enter: pkginfo -x cms 4. To identify the communications...
  14. bettyr

    Display Number of Voicemail Msgs

    This works on my IPO406v2 3.1(29) using a 5420 telephone. 1- Have someone dial your extension. 2- While your phone is ringing, press a second call appearance button(b=) and get dialtone. 3- Now press your MESSAGES button and it should show: ____________________________ >NEW=1 >OLD=3 >SAV=7...
  15. bettyr

    Changing emergency outcalling

    Look at http://www.reillytele.com/AlarmTraq/Docs/s8700_oss_setup.htm
  16. bettyr

    ?? while transfering the call

    I've been getting the same thing since I moved VMPro to a different server.
  17. bettyr

    IP Office SDK

    Anyone know where I can get a copy of the IP Office SDK (Software Developers Kit). I have the CTI Link Pro license but no software or samples to go along with it.
  18. bettyr

    CTI Call Data

    I modified the existing C++ code from the SDK to pass the ANI or Caller-ID to a simple VB module using the command line. The C++ app (TSAPIIN.exe) launches the VB app (ANILookup.exe) and does a screen-pop in MSAccess. Simple but effective and all the coding is in VB so its easy to work with.
  19. bettyr

    CTI Call Data

    I'm working on the same thing, what are you using to develope this app?
  20. bettyr

    Cascading Notification

    beepers only.

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