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  1. tommre

    IP560g screen is blank

    I also have a 560g with this symptom. Be interested for a resolve on this. There are 3 other 560g phones on same vlan (subnet) and do not have this problem.
  2. tommre

    Shoretel Logs

    Anyone know how to redirect or prevent shoretel logs from growing very large in the user profiles (windows)?
  3. tommre

    450 users in 15 countries public wan can I use shoretel?

    You would also need intelligent routers to set the QoS. They would work with VPN, T1, or MPLS.
  4. tommre

    Reports on logging into workgroups

    I gave that a shot but it did not show log in or out times.
  5. tommre

    Outlook 2007 Journal

    "Automatically record these items:" is blank under journal options. I have tried the reg entries Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Outlook\Journaling] "User Modified"=dword:00000001 [HKEY_CURRENT_USER\Software\Microsoft\Shared...
  6. tommre

    Reports on logging into workgroups

    Is there a way to find out what time a user logs in to or out of their phone and/or workgroup queue? Via report or through Agent Monitor?
  7. tommre

    Call Manager

    I tried all of that. Didn't work. I did resolve the problem though by downloading the ocx files from the server directly and used regserv32 register them. The files were http://servername/shorewaredirector/twentyfour7.ocx and voicemessage.ocx. Thanks
  8. tommre

    Call Manager

    I have a user with Call Manager 7.5. When trying to modifiy workgroups, it tries to install an activex control. I allow the activex but it kicks me out to relogin and this cycle repeats. User had administrative rights. Any thoughts?
  9. tommre

    QOS settings

    Yes thank you
  10. tommre

    QOS settings

    What are the default QoS settings on the Shoretel system? (Call bearer and setup).
  11. tommre

    Incomming Numbers

    Thanks, I was it. dcno got me.
  12. tommre

    Incomming Numbers

    Yes it is. Thanks. How do I change it?
  13. tommre

    Incomming Numbers

    Can anyone tell me where to look for the table that shows where incomming numbers get addressed to specific phone ext's and how to change them? Opt11c
  14. tommre

    Phone cannot find FTP or DHCP after upgrade

    What type of switches are you using? What device is handing out the ftp for your phones?
  15. tommre

    Clock controller

    OK the T1 was a phone link for inter office communication. Not an incomming T1 from the CO. We are using an adtran to split the data and voice. That line no longer needs phone traffic. Our vocie traffic to that site is now VOIP. I want to diable the card and move the clock controller to another...
  16. tommre

    Clock controller

    We have eliminated a site where that card was for. So I need to move it to another incomming T1. Thanks
  17. tommre

    Clock controller

    Meridian 11 Dont know release NTAK09xx cards
  18. tommre

    Clock controller

    Anyone that can assist me in changing the card the clock controller is on. Trying to move from loop 2 to loop 3 Thanks

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