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Don we did another clean install from scratch and the server is up and voicemail goes to expressions. How do we retrieve the user's and messages from the old harddrive/ backup. Thanks in advance!

Donb still gave not been able to resolve issue want to restart card using bssu but we are not sure if that is a good idea

Thanks donb. How do you restart the csta?

Greetings: We recently had our hard drive die on our expressions server. We had to rebuild xpressions on another hard drive with a backup that we had from 6mos ago. The problem we are now having is in the picture attachment has anyone here had any experience with this type of problem before...

Greetings: I tried all the commands but they did not show anything was down or not working properly. My colleague decided we should bring down the loop on the Nortel side and pull the smart card from the CO and that worked. So now I have another method to try if this ever happens again...

Thanks for all the responses. I will try those commands and let y'all not the output.

I believe ISDN. Is there a way for me to check?

Greetings Tek-Tips: We have a Siemens hipath4k connected to a remote Nortel switch and they are unable to communicate with each other using 4digit dialing. On the Nortel side everything looks to be in order but I don't know where or what to check on the Siemens side to make sure everything is...

Thanks @Sbcsu for the prompt response. We changed a setting in the ISDN API voicemail profile. We unclicked the call forwarding to external calls. This was just before you responded. Before when a caller calls into their voicemail account there is an option to transfer out and with the...

We have a Siemens Hipath 4K system. We were alerted by our CO that a number of calls have been going to Barbados that totaled to 45,000 dollars in one day. we were told that our main number from the outside will be blocked until we found the source. In our research we found some numbers had...

We have a Siemens Hipath 4K system. We were alerted by our CO that a number of calls have been going to Barbados that totaled to 45,000 dollars in one day. we were told that our main number from the outside will be blocked until we found the source. In our research we found some numbers had...

Greetings: It's been a little while I hope everyone is well. I'm having an issue activating a PEN. We installed a new card not to long ago and we was able to add a phone to the card using: BCSU and DSSU. I am in the process of adding a new phone to the card but when I attach my tone...

H500: AMO DIMSU STARTED< +------------------------------------------------------------+ < | MAX- SYS- | < | USED USED ACTUAL | STD MAX |< | CCIDXS : 931 931 2000 | 2000 4094 |<...

thanks Moriendi. Once I get the data I will post what I find.

sbcsu thanks for your reply. Either comwin or assistant would work for me. As far as the license count goes from the information displayed it will not indicate the amount of phones in use but the amount of our maximum capacity for phones? There isnt an AMO for just station counts?

Thanks for the reply. I am one of the maintainers not the senior guy he doesn't like to help me he wants to look good. We are using Optiset basic entry and advanced phones. 12 shelves at least 50 cards not all have phones on them. 1 IP card. Hipath 4000 Assistant V4 RMX V4 R2.1.60/UW7 V4 R3.0.0...

anyone out there lol

Greetings Community: I was trying to get a set count from our Siemens Hipath4k but I am not quite sure how to do it and where to look. Any advice would be greatly appreciated.

Greetings: We had a consultant come on site after I changed both cards and the clock to primary cause the pri was still dropping. He comes in and it didn't drop while he was there it stayed up for 3 days then failed today and had to bring it back up. I thought maybe Verizon figure out the...

what do I report the problem as to the carrier?