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  1. brunnen

    Permissions Required for CMS Supervisor R16.2 Functionality

    Try to execute the RegistryDefaults.bat file under the Program Files installation folder. If it doesn't work, try to delete the cache file at AppData\Roaming\Avaya\CMS Supervisor R16\Cache. Bye ;)
  2. brunnen

    Clear dialing cache in One-X Communicator

    If you just want to delete a call log entry you can select "Show More Actions" and then "Delete". If its inserting for all your calls, you can check your configuration at "Settings > General Settings > Dialing Rules". Bye ;)
  3. brunnen

    Report

    Hi, Maybe you can analyze the logs on /var/log/ecs. bye ;)
  4. brunnen

    AVAYA 1603 SW redial button don't work

    Hi Jose, The buttons you configure using ASA are the feature buttons and the Mute that can be enabled or disabled. This model accepts 3 of them and by default are set as call/line appearance. What I'd suggest is that you try to log with a station that works fine and check if it can redial (just...
  5. brunnen

    Call's History on Softphone

    Hi, I believe your question was answered here. I agree. The best way to control is using the CDR info or even considering a predictive dialing system. Bye ;)
  6. brunnen

    Upgrading a 9620 R1.5

    Hi, The read.me file for this version says that you can upgrade directly, unles you have 802.1x Supplicant enabled. Int this case there is a two step upgrade. Is your 96xxupgrade.txt ok? Bye ;)

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