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I used the export/import option and it worked great! Thank you!!

Hi chritchey! I thought of that, but it seemed too easy. I didn't know if they would simply reactivate by serial # alone. We'll give that a try. Thanks!

I have an old IPO 500 v2 running 8.044. I'd like to do a reset to wipe any past config, but want to keep the licensing applied. Does anyone have any suggestions on how to do this? I was originally told to remove the SDCard and do the reset, but the card holds a copy of the config, so when it...

@Pepp77 - Didn't know that even existed. Nice one! Combining this with Jinxs's issue, I'm assuming it will also prevent a "external only" conference call from starting. The description just states when the last internal user disconnects. My setting is "ON", but I've not had any reports of...

I think it's worth it. [thumbsup2]

Avaya says to use the name, so I didn't even know you could use the numbers until reviewing other issues today related to the source number and saying to use the ext # directly. We've already set a couple of the reps to use this method as a comparison to see what happens. Thanks for posting as...

May not be much help, but have a few things to narrow down your issue if you haven't done this already. Change your VMPro transfer to go to your ext, does that work? If Yes...(Its not the transfer function) Change the shortcode to be transfer to your ext, does that work? If Yes..(Its not the...

Sorry, that was just a sample. We don't have any "_" or "-" in the names, but do have spaces. i.e. "CS CI English". (That is a real one ;-) This always worked before in our old IPO 500V2 6.X-9.X, so I'm not convinced its a naming issue. I can update them to have no spaces, but it is a PITA...

I've had this running multiple ways. 1) Use BGP or similar failover IP routing. Always had same ISP, different trunks to do this. May not be possible with different ISP's. 2) Mentioned already - Have SIP provider have second setup for alternate link. Some providers will do this without...

We have a few of our Customer Service users that share mailboxes for different huntgroup queues. We add the HG's to their Source Number list, i.e. HUS-Registrations etc. Each user has 5-6. These create the option in the feature buttons to give direct access to the Various VM boxes when you...

I'm not that familiar with WebSocket outside of general definitions. I've never actually used it. Based on my understanding, this may allow the systems to talk and share info between them, but doesn't really add any security. I guess you could do this and then add firewall rules to lock down...

Hi Adam, Thanks for the info. We do have a 500v2 (actually 3) going to be setup in a Hybrid environment. 1) Existing system to allow smooth migration for each user. i.e. Connect new IP phone and login to new system. 2) 2 other offices to maintain 4 digit dialing. Question - I'm told we...

Hi Mikel82, jayjr1105, First off Merry Christmas / Happy Holidays to both of you! Thanks for the input, its very valuable in my decision making. I will be needing these phones to work from home networks, so the SRTP item may save me some troubleshooting. If I recall, you can turn this on...

I may be resurrecting the dead here for this old(ish) thread, but this is the best thing I can find online for the senario I'm looking into. Depending on what answers I can get, may make more questions ;-) [ol 1] From what I've read above, it sounds like for mid sized offices, i.e. 20+ (I'm...

Hi to Everyone that tried to help. It turns out that Westi is local and got the call to come assist! Thanks!!! We're not sure exactly what did it, but the DTE eventually started working. The only conclusion we could come up with is that removing the SD card long enough to replicate it, may...

sizbut - I checked both the Operators list and the Users list. No "DTEDefault

Ok...Lots of updates. I pulled the SD card and have found a few things. 1) IPGuru - There is no security.cfg file on the SD card, so I have nothing to delete and it's been rebooted, so I guess that wouldn't fix anything. Now I'm worried if I delete the config.cfg, it would be in a state that...

Westi - your 1) option doesn't work for us as it requires a login...thats not working.

Westi - Just tried Exit, same error, when I type HATRIC, it asks "Enter Hatric number (1-4):" I can't find any info on that command, so I'm hesitant to enter anything unless someone knows a bit more. Westi/intrigrant - Thanks for the info on the SD Card. Going to review these options now.

intrigrant - ok, now we're getting into new ideas. You're comment gives me to thoughts, aside from reviewing for the nouser source numbers boot. 1) Is there a way to be able to read the SD card without needing to shutdown and pull it out. Can it be accessed by another method..I'm sure...