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  1. Alpina

    Console Commands

    try 7030 sp 11 sp 10 sp 12 ex In the numerical OM mode the <SP> key replaces the comma. The numbers of the unit, shelf, board and circuit are the same in both cases.
  2. Alpina

    ASU's and CSTA-III

    I have a system with 6 media gateways to support a mixture of analogue trunks, CAS trunks and ISDN trunks. 3 of the media gateways have ASU's and there is a +1 in a small chassis. I want to connect an application to the MXOne which uses two CSTA-III interfaces. These monitor and control the...
  3. Alpina

    GSM. Using USSD from a landline

    Hi can anyone help me? I am looking at an application that needs to access a GSM system via a land-line and use the USSD codes to initiate services and send (non-sms) messages to mobile users and other terminals, again on a fixed line, connected to the GSM network. I only seem to be able to...
  4. Alpina

    iS3000 TAPI drivers and Windows 7

    Does anyone know if the Ergoline TAPI drivers are supported in Windows 7 Thanks...
  5. Alpina

    MITAI integration to 3300 MCD5+

    I have an application which monitors the calls in a CTI queue. Rather than use ACD for distributing the calls from this CTI queue, the calls are listed on the agents screen. An agent will cherry-pick from the list of calls in the queue. The question is can I get this to work using the MITAI...
  6. Alpina

    IP Phone 115E. Headset Pin-outs

    Thanks Tman. Bluetooth is not an option. The headset connection on each phone will be connected to an audio combining unit to give single headset working from a radio system and the CS1000. Question still stands, does anyone know the pin-outs for this 'phone please...
  7. Alpina

    IP Phone 115E. Headset Pin-outs

    Anyone know where I can find a pin out diagram and/or description of the headset socket on a Nortel IP115E Model NTY506
  8. Alpina

    Voice Announcements in CTI Groups

    Thanks for that parnum. I was told by an "expert" that announcements can't be set up on CTI groups, only ACD groups.
  9. Alpina

    Voice Announcements in CTI Groups

    Any ideas how to set up voice announcements in CTI groups using the VSU card? System is MX-ONE TSW13 with Application Link V4.SP21

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