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Background Forest Name: a.net Domain Names: x.net, y.net, z.net I am in the process of setting up a new domain structure for my employer. We have 3 different main branches of the company (x, y, z) and each of them has a different domain name (they all of a web presence). I would like to be...

Given some of the reviews for Xima Software's Chronicall on this site, we went ahead and took the plunge back in May to test out switching from CCR. For our trial of version 3.4, things went really well. After getting our "Demo" license fixed, I was able to setup both IPO boxes and both VMPro...

Sorry, it took so long for me to respond. You are absolutely correct, it is the files but not quite in the way I expected. It took a while for me to round back to this topic as I was busy rolling out the system to our warehouse. The content of the files is correct and is readable. Their...

It's there, both the WireShark capture and the server log show it to be downloaded (see below for copy of file). It then downloads (as confirmed by Wireshark and server logs) an H323 specific upgrade file for the phone. The last confirmed step that it does is download the phone settings file...

That would make sense, except that WireShark (and the server log) proves that the phone isn't even requesting the file to begin with. The phone stops making requests after it downloads the "46xxsettings.txt" config file.

Ok, I can do that. However, A DHCP option code doesn't explain why the phone is, essentially, lying about downloading the replacement firmware? The boot process states that it is downloading the replacement firmware file and a few moments later shows an HTTP 200 status (Ok). This can not be...

Though the options are there to support SIP phones, none of them have the firmware installed that would allow those options to be used. I would think that the "extra" options would be ignored, as they are with a 9620C phone. Is that not the case? --- I was going to say that they had the...

Yes, you are correct in that "Option 242" is missing the "MCIPADD" key/value pair. This is intentional, as this value is normally to be supplied by the last config file "custom/default.txt", which is not being downloaded by the phone (as stated above). Has there been a change in the last...

Current Setup Equipment Cisco 1941 -- c1900-universalk9-mz.SPA.152-4.M3.bin HP E5412zl -- K.15.13.0005 Avaya IPO 500 V1 -- 8.0 (56) Avaya 9611 -- S9608_11HALBR6_2_0_09_V452.tar Windows 2008 R2 | IIS Settings Router / Switch Data/Untagged VLAN: 2 Voice/Tagged VLAN: 12 VLAN 2 - DHCP Option...

Found the answer: The Web Interface LIES!!! controlled network group "INSIDE" virtual ap binding "PARTS" egress vlan default egress vlan location aware INSIDE end end Even though I had specified it to use VLAN 2 (PARTS), it was using VLAN 1 (default) as the egress point...

I didn't see anything in the DataSheet that specified 802.1Q support but it did link to an interesting support article. App. Note: Connecting multiple VLANs between Netgear Switches (Smart, Layer 2, Layer3) http://kb.netgear.com/app/answers/detail/a_id/11673

Hardware: HP E5413zl Switch Chassis HP MSM765 Wireless Controller HP MSM430 & HP MSM460 Config: Switch VLAN 1-13 VLAN 2 = Parts VLAN 3 = Service VLAN 10 = Guest Port: B1-B6: Tagged 2, Tagged 3, Untagged 10, Tagged 13 Port: K1-K2...

Solution! Hardware: Cisco ATA-187 Firmware: 9.2(3).1 Avaya IPO 500v1 Firmware: 8.0(R56) Requirements: Config File on TFTP Server and DialPlan (See point 2 and XML Configs below.) Avaya 3rd Party IP Endpoints licenses for each ATA port you intend to cover. NTP kind of...

Requirements: Config File on TFTP Server (See point 2 and XML Config below.) Avaya 3rd Party IP Endpoints licenses for each ATA port you intend to cover. [ol 1] NTP kind of works once the SIP device is authorized by the IPO box but there is still an issue related to it trying to grab a...

Hardware/Software: Avaya IPO 500v1 Version 8.0(56) VCM 64 Cisco ATA-187 Version 9.2.3.1 Background: I've been looking for a way to eliminate our analog lines at my employer and I'm currently testing using Cisco's ATA-187 to put our fax machines on an IP network. Thus far, I've had some...

In order to root out this issue, I've dumbed down the routing to: Incoming Call Route: DID -> VM:PT Engine VRTC VoiceMail Module: PT Engine VRTC: Start -> Transfer to 603 (PT Engine VRTC HG) [ol 1] Call comes in on DID. Transfer to VM Module: PT Engine VRTC. Transfer to Hunt Group...

tl;dr Calls stay in HG queue until VM timer expires. Then they get transfered back into HG queue. Continue, ad nauseum. This issue started within that last few months (when were were on R6 of IPO). I have remade HG's, Users, and even upgraded IPO to R8 (soon to be R8.1). I'm at a loss to...

I have had a couple of issues crop up in the last month with my Avaya 500v1 installation. * "Dropped" calls on a single extension * VM's not picking up after timer expiration. * Calls not being twinned to mobile phones. I'm thinking that the SysMonitor would be a great resource in trying to...

Current Config: Lines 4x Analog (Incoming Group: 0; Outgoing Group: 2) 23x PRI Channels (Incoming Group: 0; Outgoing Group: 0) 1x PRI Channel (Incoming Group: 1; Outgoing Group: 1) ARS Main: ALL -> Line Group ID 0 ---- If my understanding is correct: I need to add another line...

Ok, I've found on the "Telephony/Multi-line Options" page the option for "Reserve Last CA" in each User account. Which I've configured for some of our users, in addition to the "no ring" (which is superfluous). I also see the "Source Numbers" page for each user. It doesn't appear that you can...