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  1. Kyle Swartz

    Intuity Audix server shuts down just after POST

    I am having an issue with an older Audix server that had a power supply failure. after replacement of the power supply, the server booted and laoded the messaging services and all was working as normal. Something happened over the weekend where it was shut down somehow. Upon restart, it will...
  2. Kyle Swartz

    Terminating extension groups

    How do I get my terminating extension group to accept more then one call at a time? I have group 6 that has 3 extensions in it. when you select option 1 for customer service from the announcement, if someone in the group is busy on a call, the other two extensions in the group that are...
  3. Kyle Swartz

    Call pick up feature not working

    I forgot about the call pick up group that the ext was removed from.
  4. Kyle Swartz

    Call pick up feature not working

    I am having some trouble figuring out why a 2500 (analog) phone that i converted over to Digital (2420 avaya phone) doesn't allow for dialing the *7 feature code to pick up another co-workers call like they did before? There are other 2420 phone users in the same office that are able to do to...

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