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I have just been informed that the internal name display is showing on the external recipients telephone display. It use to just show our company name and the clid table number that is assigned to the phone. In further testing I noticed that on an ATT PRI the call would show the company name...

Hello all, I got it working. When building the RLI I needed to have Lter set to yes so it terminates locally. Thanks for the support.

Right now it just in the same nortel switch. I'm trying to do this in anticipation of moving to the new system once the call center is up and running which will be in the next six to nine months. If i can start out using the 5 digit extension it will bwe a smooth migration and would not have...

I have A Cs1000 RLS 6.O. It is on a four digit dial plan. We are currently moving to another system using a 5 digit dial plan. On the Nortel I would like to dial a 5 digit number (IE 54321)and then strip leading digit (5) and then send it to the internally to the ACD Ext 4321. I think I can...

Is there a way to mask the dn of an incomming call on a SIP trunk but alow the caller Id to come through. Also if this is possible, can a phone still dial the number if it is in its missed calls directory. Again this is a nurse call intrergration issue. As we want to clean up what is being...

Never thought I would have to ask this but here it goes. Is there a way or key type that I can send a call to an extension and ring the phone but not have the capability to be answered (Like view only). We have a nurse call system and for code blues it will ring a number of phones. The...

Thanks. I think the dn appearing on more than one set is my issue.

I would like to put several extesions on a 2616 and directly forward to voicemail. When I do this the first extension forwards correctly but the others will wait for the FNA then forward. Is it possible to have all ext forward without ringing.

Recently my remote notification to text message stopped working. The logs give me this message: No route from remote host found. Host=vtext.com I believe it is a network issue as there have been many changes going on. How does it route out of the call pilot server. Is it in the messaging...

Can a shared line be set up to ring on some phones and ring after a few ring cycles on all phones with that line. Trying to avoid ring all phones initially to reduce noise levels.

I am going to order 4 measured bussiness lines for disaster recovery in our new building. Is there a way of providing location information, besides the site address, if there was a 911 called made from that phone. IE. 1st Flr. SWA Emergency Dept. Carrier will be ATT.

Do you know what they are using for their DHCP server?

That address is exactly the same SVP address we are getting. What DHCP server are you using. I have found a work around to get phones up. Grab a usable physical IP address designate for your phones. Use the config tool and program as static. Fill in all the pertanent server info. burn to...

I have done this when I converted all my sets from WEP to WPA2. The WAN guys setup the new network. Actually, when you are completed with moving your sets you can add the other svp to your network. If you have the latest firmware on your svps, the wireless sets will load balance between them...

Awesome thanks

Trvlr1 Thanks for the reply below. So I can request this through ATT to to change the DNIS digits on that number 734-542-1234 to something available in my number plan. Is this like using an IDC table to change a DID to something different. Not realy familiar with DNIS. So this is good. The...

I have a hospital on a 1000M rls 6.Osw callpilot voicemail 5.0 I have a small physician office that we took over and like to move it onto the 1000M. What our my options for moving their trunk lines on my system. Their main number 734-542-1234 conflicts with my 734-591-1234 so I would think I...

I believe its called On Site Notification...OSN. it can give a terminal information to where the call orginated, extension . you can even progran a key on a set that will give some information. Some setup required but if you search this forum there are some posts with detailed info and more...

Thanks Guys

It is my understanding that the front panel dip switch setting on this card NTDK20GA controls the buad rate for port zero of the ambilical cable in the main cabinet. What is the proper procedure of changing that switch setting. Do I have to power the system down then make the switch or can I...