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  1. tclink

    No Ring Back tone when calling out from ShoreTel system

    Thanks for the advice. Problem was in the pri configuration.
  2. tclink

    No Ring Back tone when calling out from ShoreTel system

    Looking for some advice. Just installed a shoretel system. Using a pri. Just got a call from the customer stating that so far 3 people, when they call out, they are not hearing a ring back tone, just dead air until the called party answers. Any suggestions on where the problem may be?

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