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Network the systems together forward the trunks in programming across the network to the reception. All depends what licensing you have or want to purchase/sell... SIP it!

One server required for each Security Server (be it Primary, Backup or Member)

Ok, that would work with 2 DID's with the same mailbox number. Hmmm wish they thought of an Alias..... Thank you for your idea, going to try that for now! = Good idea! Good band-aid.

Yes it will ring on a fwd no answer from my cell phone to any number. But now it will fwd no answer to the office number 5551234 but will ring to vmail after 4 more rings. So thats 8 rings now 4 on the cell phone then it will fwd to my office and ring 4 more times. Now if you had a direct dial...

Short end is I want to be able to call the voicemail number and it knows from my cell phone and the voicemail push me directly into my personal office mailbox. In the Octel it's an Alias feild. 2 numbers that can see a mailbox. A 4 digits DN 1234 and your cell number xxx5554444. Both when you...

Is there a way to create an Alias number for the exchange vmail? What I'm asking for is to create a second number that the mailbox see's for dialing into. The ability to have my cell ring and fwd after lets say 4 rings back into my mailbox that exists on my office phone. In Octel its called an...

I'm having the same issue and the zone's are all programmed correctly. ESN is all correct and the sip traces show the digits being sent out the CS1K. Looks to be as though the SRG is stripping the last 2 digits. All latest and greatest patches as of this week for the CS1k and the SRG.

Fixed! Guess by default these are checked off. Here is the solution Configuring audible alerts You can configure your contact center so that agents hear a beep when a contact arrives at their desktop. Each agent computer must contain an appropriate sound card. To configure an audible alert In...

Today it seems as though its only with emails. When an agent is on a email it will ring on all agents desktops. So its really alerting everyone of the email. For the voice calls sometime the agent just rings on the actual phone and not on the agent desktop. You cant even accept the call on the...

Yep fully patched.

Hoping one of you can help, I tested all the features and it was working great, went live and now of course I have issues. The voice calls were coming in fine, the e-mails were coming in fine - they were queuing to the Agent desktop mailbox skillset perfectly. I didn't change any scripting or...

I have a CallPilot 600r 5.0 fully patched as of today. The issues is that when a user listens to there messages over the set the time stamp is exactly 1 hour ahead. The time is correct on the PBX, the sets, Desktop messaging, Alarm logs, and the CP server. I've followed suggestions by...

This is most likely not the answer your looking for but I thought I'd throw it out there. Put voip sets in and register it to the same bcm. Then set a target line as app and ring on both sets. Theres no other way you can do it. Answer Dn's wouldn't even work.

Has anyone found an answer to this? Im having the same issue and I have the latest EM. I can access it fine through a set.

Make sure you have the system patched up to the latest FEPS patch. I recall reading something on that in one of the patches.

Can you do a F985? If you can't sounds to me almost as though you have try and buy keycodes and they expired.

On a BCM50 you just need to go into the modem and enable it by checking the box off. In that form you should be able to see the DN for the dial up. Call in with your computer and have the person who answers transfer you to the DN listed in that form.

O Sorry this is a BCM 50 1.00.204j with no VOIP or networking.

I keep getting the message below after 2 reboots and waiting 5 min. "Error happend device component is restarting please wait 5 min" Marshall I noticed you said on a previous post that you had a patch for this. I've looked through the Nortel site and It's taking me for ever to find the right...

I'm having a similar issue with a BCM 400 3.7. Customer says it rings once and nothing happens. This happens about 3 or 4 times a day on about 5 extensions.