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Just a heads up in case anyone is using EC500/X-Mobile to send calls to Verizon smartphones... Apparently, Verizon has been, without consent and as a public service, installing 'Call Filter Plus' on many smartphones. This feature quietly blocks EC500 forwarded calls if the originating number...

I was working on this very change, a few months ago. I have a CM6.0 system that's been upgraded a few times, though the routing hasn't really changed all that much until now. I had some trouble getting this to work right, and discovered that the ARS Digit Conversion table was setup to drop the...

I have an Avaya CM6.2 system. For the last 8 years or so, I've been buying the Avaya 6200 series analog phones (6211 or 6221), whenever I need a basic phone. They're universally useful as an analog set-- more modern looking than the basic black 500 analog sets, and they work on desktops or...

Hi Folks, Does anybody know the nitty gritty of what sort of data does, and does not, go down the pipe to a CDR system? We're running Avaya CM 6.2 R016, and for CDR we have Tapit Nova 5. I'm not sending internal call traffic to it, but it seems to record everything important... inbound and...

We're using CM R016x.00.1.510.1 with Aura Messaging 6.0.1 In the default Voicemail menu, how do I define which submenus are offered? For instance, when someone goes into their voicemail, Audrey Audix offers up the following options: To record messages, press 1 To get messages, press 2 To...

We're using Avaya Aura Messaging 6.0.1... In the default Voicemail menu, how do I define which submenus are offered? For instance, when someone goes into their voicemail, Audrey Audix offers up the following options: To record messages, press 1 To get messages, press 2 To administer personal...

I've noticed this, too, on my 2410 sets-- leave the 'Voicemail Number' field blank, and it'll usually still magically ring the voicemail hunt group number... I have reason to believe it does some trickery with the coverage path. Because if that station's "Coverage Path" field is empty, it...

Those work the same as a regular 2500 analog phone. If they're pretty much the same as the 6221 that we use, it should have a 'flash' button that flashes the switchhook. To transfer a call, hit the 'flash' button and the user should hear a dial tone. They dial the number they want to send...

Ahh, thank you. What is the 'emer' type used for? If I changed the call type for those two ARS entries from 'emer' to 'alrt', are there any other impacts I need to worry about?

Hi, We have a Definity G3siV11 (R011i.03.0.526.5), with 2 PRI circuits for communicating with the world. The system was setup by an Avaya business partner for all of the appropriate 911 handling. Anyone can dial either 911 or 9911 from any phone and get connected to the local emergency...

Our vendor replaced the battery (but it was a 48v)and the associated charging PSU in our G3si SCC last year without turning it off (and without getting electrocuted) or any other downtime.

Hi Randy, I'm not talking about the card vintage, I'm referring to the phone station's "Type" field... as indicated below and bracketted by little arrows. display station 3121 Page 1 of 4 STATION Extension...

That's not very good to hear. We're a 24/7 operation. Scheduling even a short outage is a pain. I'm trying to remember the last time I had to reset our current phone system.... I know I've had to do it, but it was years ago. I think we had a power outage a year or two ago that caused it to...

That's odd. I have a G3siV11, and the 'voice-mail Number' field appears exactly as shown in Mikeydidit's screen cap. Do you have the station Type set to "2420" ? This field won't appear if the "Type" field on page 1 is defined as an older phone type...

We had a battery alarm on our G3siV11 in an MCC last year. We don't have maintenance. The local vendor we use came and replaced the batteries and the 397A (I think its an AC charger) for us, hot plug situation, no downtime. The breakdown was: 397A: $100 Batteries (48v 2.5a 3-pack): $895...

Wow. Are you buying RTU's for the entire population of Littleburg, PA? Here's a money saving suggestion-- for multiple people sharing an office, buy one good speakerphone to share. Whenever someone has to use the phone, just have them talk really loud. You might be able to trim thousands of...

I don't mind... Interesting question. In the quotes I received, I didn't notice any differentiation between RTUs for digital vs analog. They just list the total quantity of RTUs * $xx per RTU = total $$ extended cost (or I should say $$$$$ extended cost) as one line item. Maybe they averaged...

Thanks for the info. Is there a specific release date scheduled for CM6?

thread690-1529108 referencing: http://www.tek-tips.com/viewthread.cfm?qid=1529108&page=9 and also: http://www.tek-tips.com/viewthread.cfm?qid=1585084&page=1 In these post, discussing SS and SSU... I'm in the same boat, trying to decide if SS or SSU are worth it for a major overhaul of our...