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I just had the same issue a few minutes ago. I went into Services on the AACC server and just restarted CCMA IceRTDService, and that did fix it. Is that the service you reset? Leecer

Yes it is co-res, I did check the License Manager and start it but at first it did'nt resolve the problem until a reboot and everthing came up normally this morning. Thanks for the reply dj4020..

My CC6 server crashed and when I rebooted the server it came up and appears to be functioning properly but when I log into the Call Center Manager a message appears at the bottom of the screen "The status of certain servers is either expired or in grace mode. Launch the Server Connection Status...

Thanks John for the upgrade utility tip, I will do that. I am going to give my users a time frame giving me a couple hour cushion.

We are going to upgrade from 4.0 to 5.0. We are wondering if anyone has had any specific issues with that upgrade and also how long the actual upgrade took. We are trying to coordinate downtime with our users. We have the 703t Windows 2003 server with about 1600 mailboxes. Our backups take about...

Has anyone heard of or had any problems going from SP1 to SP2 on CallPilot 4.4 running on a Windows2003 server w plenty of disc space.

Thanks johnjose, Either you are really far ahead of me, or I'm even more lost than I thought. Probably the later. I'm talking strictly about PBX programming, nothing in the servers. Have no idea what BTW stands for. Please keep in mind your talking to a old phoneman who is comfortable with a...