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  1. ravin789

    unable to contact licesnse server Ericsson CCM 4.0

    Hi All, i am getting following error while launching Information manger application in CCM 4.0 "unable to contact server " as i know Application is quite outdate not supported by OEM ,if any one have idea pls help .
  2. ravin789

    self services ivr report in solidus e care 9.0

    hi, we have self services IVR . i.e-if any one wants to know their A/c or policy details ,he can get all these from IVR option available, Can we get report for all these calls were i can get IVR Journey of a customer.
  3. ravin789

    hold time in agent in solidus 9.0

    in solidus 9.0 agents are not getting hold time when putting the calls on hold
  4. ravin789

    license in solidus 9.1 for agent

    we have upgrade soliuds 7 to 9.1. i am facing license error while login in agent Mitel contact centre agent 9.0. "there is no license availble" I have seen in ELM,we have 60 desktop agent as well as blue star agent license availble. still i am facing license error. is there any other license for...
  5. ravin789

    report issue in solidus e care ("could not create/open the report file")

    any idea
  6. ravin789

    report issue in solidus e care ("could not create/open the report file")

    i am getting below error while generating report in report manager client solidus e care. "could not create/open the report file" RM is working fine in server but in client i am facing error. pls help
  7. ravin789

    solidus e care 4.0

    Thanks
  8. ravin789

    solidus e care 4.0

    Hi, how to create elm fingerprint solidus 4.0. manage option is not available in ELM pls help
  9. ravin789

    SOLIDUS 9.0

    thanks for reply. this option i have to do at sever system or client system
  10. ravin789

    SOLIDUS 9.0

    Hi, when i am gng to click on agent tab ,automatically my outlook mail is open. how can i disable this option . pls help
  11. ravin789

    conference on intrusion call

    can i make a conference call if my line is already is intruding by someone. system details:MD110 sp6 pls help
  12. ravin789

    OAS monitoring type in solidus

    Thx...
  13. ravin789

    OAS monitoring type in solidus

    how to set OAS monitoring type static or dynamic?
  14. ravin789

    MESSAGE NOT WORKING IN SOLIDUS

    hi , i have done already with sp6. its working fine in other site. but facing issue in here.
  15. ravin789

    MESSAGE NOT WORKING IN SOLIDUS

    hi , is it any compatibility issue... pbx version is tsw sp 6 solidus 9.0 IPLU ROF1375067/2 R1A CAA 158 0040 R2G EXE APPL CAA 158 0037 R1B EXE KERNEL...
  16. ravin789

    MESSAGE NOT WORKING IN SOLIDUS

    Hi , yes OAS only. using ip (h323)& pbx is Mx one TSW (sp6).
  17. ravin789

    MESSAGE NOT WORKING IN SOLIDUS

    What is the issue if meesge not playing when i am dialing BVD no: 1-all ip extion showing register with solidus server ip. 2-IP-media services also running. any other thing i have to check
  18. ravin789

    mitel contact centre (solidus 9.0)

    Hi, in solidus 9.0 o we have to do any advance settings for agent installation. i am unable to login or connect my agent(dm). pls help
  19. ravin789

    ERROR TO CONECTING SERVER (Micontact centre )sec9.0

    fyihttp://files.engineering.com/getfile.aspx?folder=647c95dc-2f5c-4045-bb92-ec0bc2e46067&file=Capture.PNG
  20. ravin789

    ERROR TO CONECTING SERVER (Micontact centre )sec9.0

    i am using agent only, while i am going to login in agent getting below error ""error to connecting server"

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