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Nortel needs to get it together and have a automatic update site for all the fixes instead of the way you have to go about it.

here's a work around (incoming call user heards company greeting, he dials an extension and if extension gets no answer) all users would have to have there phones forwarded external back to another set of trunks DID's etc. thoes in turn would ring back into the system and answer with a different...

man if you have not ever set one up all i have say is get someone that knows how help files will walk you right through it

you can do it with a typewriter if you can find one

well this is right out of 6.0 installation MCDN trunk call features The table below lists the MCDN features that are provided by an SL-1 link with MCDN active (the keycode is installed). The features affect call redirection and trunking functions, as shown in the table below. MCDN services...

it's actually quicker doing it than typing all that out or reading it so here's another star for jr

take the time to read about what you are trying to do. it will only make you a better tech. i never break out the bookers /cders unless i have to i hate pdfs and reading it makes my hairs hurt

this is right off the cd This setting designates a telephone as an enhanced central answering position (eCAP). The default assignment is None. The system can support a maximum of one eCAP. if they only read the manuals thats why i did not know till i looked, because i have never assigned a...

You're welcome.

you need to make at least one path for it to be complete like path 2.1 be an info. press record say nothing and press ok. then it is complete

sounds like you need to add the paths path 2.1 trans to ext xxxxxxxxxx 2.2 trans to ext xxxxxxxxxxx 2.3 etc.

these are the file in the download AMG00CFR AMG00ENG ANG00CFR ANG00ENG AOG00CFR AOG00ENG APG00CFR APG00ENG

here's link where you can download 7.1 map files http://pbxinfo.com/downloads.php?do=file&id=21 you you will have to register do the free registration then go back to the above link add these to your nru 10.0 map files

you'll either have to buy it or if someone has 11 and would be nice to give a copy or try getting the map files you are missing on 10 just another way nortel sticks it to you

the only thing i think of trying power down and bkup or there maybe something worng with the KIM i never done any sys with 7.0 for some reason those ver. that have the .0 suck. i stay away from them. like 4.0, 5.0, 6.0 etc. If you arent going to move line buttons or use swca i see no reason to...

this is nru 10 http://support.nortel.com/go/main.jsp?cscat=SWDETAIL&SoftwareOID=87009&poid=11401

are you saying you cant assign as a CAP

i dont think CICS has expanded software

call a tech or get (8) 2500 sets and connect one pots line to each

and have fun