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Hello all, We will be experimenting with an AT&T service, Ring Central. I would be placing my DID number (6424) on "Ring Central" (cloud service) pointing to my extension which I assume I would change to another DID (0959). That is straight forward enough... however, Internally I would like for...

Thanks GH... you are about the 4th person who has suggested that I look at out PRI provider. The provider suggested intrusive line testing... which they did over about an 8 hour period and of course, the line was fine. I have not asked them to check other equipment on their end... I will do that...

Hello all... I have had complaints from 4 employees thus far complaining that on long calls, 30 minutes or more, the distant party can no longer hear them but they are able to hear the distant party. The call must be dropped and re-established to resume 2 way communication. These phones are...

Can anyone explain what the importance of doing business with a Nortel Channel Partner is for maintenance contracts, support and upgrades? Is a non channel partner not able to perform the same functions or are they not authorized to conduct business concerning Nortel products, upgrades, etc...