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  1. m31690

    Re-imaged Call Pilot Does not Accept Calls

    Try pinging the PBX from the Callpilot, then ping Callpilot elan from PBX
  2. m31690

    Branch office Conference problem

    CS 1000M/SG with three MG1000B Branch Offices all on Rel 4.5 All users are TDM BO User makes call over vtrk then tries to conference in another over vtrk, second call answers able to talk, press conf key to join both parties. original dialed party has speech paths but new party no speech path...
  3. m31690

    tn rings but no dial tone

    When you said the TN rings what type of ringer did the phone have. If it is a electronic ringer then find a phone with a old fashion mechanical ringer and see if that rings on the TN
  4. m31690

    tn rings but no dial tone

    Is there talk battery on the leads, Can you generate DTMF with test set when off hook
  5. m31690

    OPT 11 to Cisco don't have QSIG

    Take a look at the NTP feature guide for Direct Inward Dialing to Tie Connection under operating paremeters. I had this problem on a CS1000 to ASCOM wireless box. The CS1000 DID trunks are on a 1.5 T1. I set up a Analog DID route with one trunk member and using a Butt set I could dial the four...
  6. m31690

    OPT 11 to Cisco don't have QSIG

    Try changing your STRI/STRO to IMM or WNK on TN 3-1
  7. m31690

    Eliminate BUG code from TTY 3?

    LD 17 chg parm ERRM XBUG
  8. m31690

    Restore Question

    I had this issue with a 4.0 system. Following was this fix from Nortel Restore failed due to a database version mismatch Document Id: KB99057589 Last Modified Date: 07-15-2010 Support Goal(s): CallPilot Access Level: External Entitled Description (Problem Clarification)...
  9. m31690

    How can I Restore from network drive

    Here's a method I've used before. 1) Make sure there is plenty of free space on the 201i D: partition. Enough to copy the approx 3.4G backup file. 2) On the D drive create a folder ex: "bkup" 3) Make sure the directory of backup on the network drive is shared 4) From 201i console go to...
  10. m31690

    Weird Error Message

    Here's a link to Avaya doc that might be your problem https://support.avaya.com/css/P8/documents/100127466
  11. m31690

    Callpilot 202i on CS1000 Rls 6 will not answer calls, help !!

    Try pinging the CallPilot ELAN port from the CS1000 If the ping fails then login on CallPilot Console and click on services icon in the Admin Tools page Scroll down till you see IPSEC. If the status is "Started" then right click on IPSEC chose properties and change startup from automatic to...
  12. m31690

    M2008 Emulator ??

    Remove the Handset
  13. m31690

    option 11c keycode

    Is this a system that is already installed and running, then log in and from LD22 PRT SLT will show installed keycodes for the release it is on.
  14. m31690

    No Dial tone on Anlg Cards on Option 11

    Stat your DTR's (Digit Tone Recievers) LD34 STAT
  15. m31690

    CallPilot 201i Question

    The old Meridian Mail did a fox security check when booting up. It read the tape ID of the PBX and it had to match the ID on the MerMail install tape. Callpilot does not do this. The only thing that matters is the dongle in callpilot has to match the keycode sheet. I have a spare Option 11C...
  16. m31690

    Urgent help on upgrade to 6.0

    We got it working late friday night. There were two gotcha's 1) Couldn't get the MC32 cards to register with UCM using the "register ucm system" command in ld117 as per NTP Instead connected PC to each card and through CLI issued the "joinSecDomain" command which worked. 2) Element Manager...
  17. m31690

    Urgent help on upgrade to 6.0

    Still can't get MC32 cards to register with UCM
  18. m31690

    Urgent help on upgrade to 6.0

    rkaufman, Under status it says sync done, activation request sent. Dosen't indicate if it was succefull is that normal
  19. m31690

    Urgent help on upgrade to 6.0

    rkaufman. When activating do you do it gracefully or force it
  20. m31690

    Urgent help on upgrade to 6.0

    We are upgrading 81C MG 5.5 to 6.0 Call Server succesfully joined UCM domain but cant uprade MGC cards loadware or join them to UCM Error msg on MGC port says "The token was not distributed from Primary Security Server properly Running out of ideas

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